Bilingual Patient Coordinator

GEORGIA SURGICARE, LLC; Lawrenceville (GA); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k)

Paid Time Off (PTO)

Job summary

GEORGIA SURGICARE, LLC is looking for a Bilingual Patient Coordinator to join their team in Lawrenceville, Georgia. This role focuses on providing high-quality patient care and includes responsibilities such as managing telehealth appointments and assisting with patient inquiries.

The ideal candidate will possess strong sales skills, bilingual proficiency in English and Spanish, and a commitment to exceptional patient service. The position offers a supportive environment with premium benefits and opportunities for professional growth.

Qualifications

• Fluency in English and Spanish preferred.
• Strong communication skills for effective patient interaction.
• Experience with electronic medical records and patient scheduling.

Responsibilities

• Provide exceptional patient care through effective communication.
• Manage telehealth appointments.
• Assist patients with inquiries and scheduling.

Skills

STRONG SALES and CLOSING SKILLS

Aesthetics/Personal Injury experience

Social Media Savvy

Patient-Centered Approach

Bilingual Preferred (English and Spanish)

Exceptional Communication Skills

Problem-Solving and Decision-Making Abilities

EMR Proficiency

Technical Skills

Administrative Excellence

Attention to Detail

Job description

About this position

Join Our Team as a Bilingual Patient Coordinator at IBI Clinic!

Are you passionate about providing exceptional patient care and ensuring a seamless healthcare experience? We want to learn about you!

IBI Clinic Institute is the fastest-growing and most innovative Ambulatory Surgery Center, looking for an experienced Bilingual Patient Coordinator to join our world-class team.

What We’re Looking For

• STRONG SALES and CLOSING SKILLS
• Aesthetics/Personal Injury experience (preferred)
• Social Media Savvy - Able to capture and create social media content to drive traffic and get patients through our door
• Patient-Centered Approach - Provide exceptional, high-quality care to each patient, every day.
• Bilingual Preferred - Fluency in English and Spanish is a plus.
• Exceptional Communication Skills - Ability to engage effectively with physicians, clinical staff, and patients.
• Problem-Solving and Decision-Making Abilities - Ability to prioritize workload, meet deadlines, and develop solutions to patient needs.
• EMR Proficiency - Experience working with electronic medical records and patient scheduling systems.
• Technical Skills - Ability to learn and understand telemedicine systems, provide basic technical support, and triage issues as needed.
• Administrative Excellence - Efficiently handle patient intake, scheduling, billing, and follow-ups while ensuring a smooth patient journey.
• Attention to Detail - Maintain updated records of bookings and payments, follow up with patients, and ensure all prerequisite steps are completed for a seamless healthcare experience.

Responsibilities

• Provide exceptional patient care through effective communication and support in both English and Spanish.
• Manage telehealth appointments and ensure smooth operation of clinic systems.
• Assist patients with inquiries, scheduling, and follow-ups while promoting services through upselling.
• Maintain accurate patient records and handle medical administrative tasks efficiently.
• Able to perform blood draw and any clinical responsibilities.
• Collaborate with medical staff to ensure a seamless patient experience.
• Passionately participate in Social Media and Marketing Content, etc.

Why Join IBI Clinic?

At IBI Clinic, we are dedicated to transforming patient care through personalized service, leading-edge treatments, and a compassionate approach.

What We Offer

• A Supportive Team Environment - Work alongside skilled surgeons, clinical leaders, and staff in a collaborative culture.
• Professional Growth - Gain hands‑on experience in a fast‑paced healthcare setting with opportunities for advancement.
• Fastest Growing Surgical Practice in the Southeast - Be a part of a thriving organization making a difference in patient care.
• Premium Benefits - Medical, Life, Dental, Vision Insurances, 401(k), PTO, and more!

Ready to Make a Difference?

Apply today and become a key player in delivering exceptional healthcare experiences at IBI Clinic!

We’re an equal opportunity employer. All applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.