Patient Coordinator

IBI Clinic; Atlanta (GA); Sur place; USD 25 000 - 39 000; Temps partiel

Résumé du poste

IBI Clinic in Atlanta, Georgia is seeking a Part-Time Bilingual Patient Coordinator to join our team. You will handle patient intake, scheduling, billing, and follow-ups while providing exceptional, bilingual support to English- and Spanish-speaking patients.

Responsibilities include managing telehealth appointments, coordinating with physicians and staff, maintaining accurate records, and supporting social media marketing efforts to drive patient traffic.

Qualifications

• Strong sales and closing skills.
• Experience in aesthetics or personal injury is preferred.
• Fluency in English and Spanish is a plus.
• Exceptional communication with physicians, staff, and patients.
• Bilingual preferred—English/Spanish.
• Ability to prioritize workload and meet deadlines.
• Experience with electronic medical records (EMR).
• Ability to learn telemedicine systems and provide basic technical support.
• Administrative excellence in patient intake, scheduling, billing, and follow-ups.
• Attention to detail to maintain updated bookings and payments.

Responsabilités

• Provide bilingual patient care support in English and Spanish.
• Manage telehealth appointments and clinic systems.
• Assist patients with inquiries, scheduling, and follow-ups while upselling services.
• Maintain accurate patient records and administrative tasks.
• Perform blood draws and clinical responsibilities as needed.
• Collaborate with medical staff to ensure seamless patient experience.
• Contribute to social media and marketing content creation.

Connaissances

Sales skills

Closing skills

Bilingual English/Spanish

Communication skills

Problem solving

Attention to detail

Administrative excellence

EMR proficiency

Technical aptitude

Scheduling and billing

Outils

EMR systems

Scheduling software

Telemedicine platforms

Billing software

Description du poste

Patient Coordinator

IBI Clinic Atlanta, Georgia, United States

Join Our Team as a Part-Time Bilingual Patient Coordinator at IBI Clinic!

Are you passionate about providing exceptional patient care and ensuring a seamless healthcare experience? We want to learn about you!

IBI Clinic Institute is the fastest-growing and most innovative Ambulatory Surgery Center, looking for an experienced Bilingual Patient Coordinator to join our world-class team.

Locations (Travel Required)

What We’re Looking For:

• STRONG SALES and CLOSING SKILLS
• Aesthetics/Personal Injury experience (preferred)
• Social Media Savvy - Able to capture and create social media content to drive traffic and get patients through our door
• Patient-Centered Approach - Provide exceptional, high-quality care to each patient, every day.
• Bilingual Preferred - Fluency in English and Spanish is a plus.
• Exceptional Communication Skills - Ability to engage effectively with physicians, clinical staff, and patients.
• Problem-Solving and Decision-Making Abilities - Ability to prioritize workload, meet deadlines, and develop solutions to patient needs.
• EMR Proficiency - Experience working with electronic medical records and patient scheduling systems.
• Technical Skills - Ability to learn and understand telemedicine systems, provide basic technical support, and triage issues as needed.
• Administrative Excellence - Efficiently handle patient intake, scheduling, billing, and follow-ups while ensuring a smooth patient journey.
• Attention to Detail - Maintain updated records of bookings and payments, follow up with patients, and ensure all prerequisite steps are completed for a seamless healthcare experience.

Responsibilities

• Provide exceptional patient care through effective communication and support in both English and Spanish.
• Manage telehealth appointments and ensure smooth operation of clinic systems.
• Assist patients with inquiries, scheduling, and follow-ups while promoting services through upselling.
• Maintain accurate patient records and handle medical administrative tasks efficiently.
• Able to perform blood draw and any clinical responsibilities
• Collaborate with medical staff to ensure a seamless patient experience
• Passionately participate in Social Media and Marketing Content, etc.

Why Join IBI Clinic?

At IBI Clinic, we are dedicated to transforming patient care through personalized service, leading-edge treatments, and a compassionate approach.

What We Offer:

• A Supportive Team Environment - Work alongside skilled surgeons, clinical leaders, and staff in a collaborative culture.
• Professional Growth - Gain hands-on experience in a fast-paced healthcare setting with opportunities for advancement.
• Fastest Growing Surgical Practice in the Southeast - Be a part of a thriving organization making a difference in patient care.

Ready to Make a Difference?

We’re an equal opportunity employer. All applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.