Patient Coordinator

Wichita Eye Care Grene Vision Group; Alabama; On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Full Benefits Package

401k + Employer Matching

Paid Time Off and Holidays

Competitive Base Pay + Bonus

Paid Maternity Leave

Employee Discounts

Job summary

Grene Vision Group is seeking a Patient Coordinator in Fredonia, KS. You will be the first point of contact, handling check-in/out, scheduling, and basic administrative tasks to keep the clinic running smoothly.

The role requires excellent customer service, ability to handle payments, and flexibility to work within office hours Monday through Saturday. Training and benefits are provided in a full-time capacity.

Qualifications

• High school diploma or GED required.
• At least 1 year of related experience or training.
• Ability to interact with all levels of staff professionally.

Responsibilities

• Provide exceptional customer service during patient encounters.
• Answer phones and ensure courteous, prompt service.
• Manage patient flow and scheduling efficiency.
• Collect payments and perform daily reconciliations.
• Assist with general office duties as assigned by management.

Skills

Customer interaction

Team oriented

Initiative

Adaptability

Reliability

Professionalism

Punctuality

Education

High school diploma or GED

Tools

Microsoft Office Suite

Job description

Company: Grene Vision Group
Job Title: Patient Coordinator
Location: Fredonia, KS

Perks:

• Full Benefits Package - Medical, Vision, Dental and Life Insurance
• 401k + Employer Matching
• Paid Time Off and Paid Holidays
• Competitive Base Pay + Bonus
• Paid Maternity Leave
• Employee Discounts
  

Hours:

• Full Time
• Our offices are open Monday-Friday 7:30am-6pm, Saturday 8am-12pm
  • Your shifts will fall within these hours
  • You may have to work a little earlier/later as needed
    

SUMMARY

A Patient Coordinator is trained to act as the first point of contact for our patients where they set the tone for the patient’s visit through excellent patient care. This employee will also perform the necessary administrative responsibilities needed to create a smooth check-in/out experience for patients.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Provide exceptional customer service during every patient encounter (in person or via phone). Display a professional attitude, greet patients promptly with a smile, and thank them when they leave
• Answer phones (both external and internal); assure prompt, courteous service at all times
• Practice urgency at all times with patients’ time, as well as Doctor’s time and schedule
• Manage patient flow in the office
• Knowledge of common fees charged for common visits and collect correct payments
• Complete daily reconciliations / close day / countdown cash drawer
• General office duties and cleaning to be assigned by manager
  

QUALIFICATIONS

• Ability to interact with all levels of employees in a courteous, professional manner at all times
• Desire to gain industry knowledge and training
• Demonstrates initiative in accomplishing practice goals
• Ability to grow, adapt, and accept change
• Consistently creating a positive work environment by being team-oriented and patient-focused
• Commitment to work over 40 hours to meet the needs of the business
• Reliable transportation that would allow employee to go to multiple work locations with minimal notice
  

EDUCATION AND/OR EXPERIENCE

• Minimum Required: High school diploma or general education degree (GED)
• Minimum Required: One year of related experience and/or training; or equivalent combination of education and experience
  

LICENSES AND CREDENTIALS

• Minimum Required: None
  

SYSTEMS AND TECHNOLOGY

• Proficient in Microsoft Excel, Word, PowerPoint, Outlook
  

PHYSICAL REQUIREMENTS

• This role requires a variety of physical activities to effectively perform essential job functions. The position involves frequent walking (75%), sitting (50%), and standing (50%), with regular bending, stooping, and reaching (25-50%). Employees must be able to lift, carry, push, and pull items up to 25 lbs. Strong fine motor skills and full use of hands are essential, as the role demands constant grasping, writing/typing, and use of technology. Visual and auditory acuity—including color, depth, peripheral vision, and the ability to adjust focus is required 100% of the time. Occasional driving or climbing may also be necessary.

EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.