Medical Receptionist- Support Services

Southeast Mississippi Rural Health Initiative, Inc.; Hattiesburg (MS); On-site; USD 26,000 - 32,000; Full time

Job summary

Southeast Mississippi Rural Health Initiative, Inc. seeks a Medical Receptionist to support patient registration, medical records and front-desk operations.

Under Health Center Manager, you'll greet patients, update records, collect fees, schedule appointments, verify insurance and maintain confidentiality while communicating professionally with patients and staff. This role requires basic computer and typing skills, ability to multitask, strong written and verbal communication, and willingness

Qualifications

• High school diploma or GED is required.
• Basic computer and typing skills are required.
• Good written and oral communication skills are essential.
• Ability to multitask and stay organized in a busy front-desk environment.
• Positive professional attitude is expected.

Responsibilities

• Update patient information at each visit.
• Greet patients and visitors courteously.
• Maintain confidentiality of patient information.
• Scan and file medical records as required.
• Handle cash, deposits, and balance cash box.
• Verify insurance and collect payments.
• Schedule appointments and notate no-shows or cancellations.
• Assist with end-of-day reports and related clerical tasks.
• Answer phones and route calls; take messages.
• Float to other clinic locations as needed to support operations.

Skills

Basic computer skills

Typing

Written and oral communication

Multitasking

Professionalism

Education

High school diploma or GED

Job description

Job Summary:Under the direction of the Health Center Manager, the Medical Receptionist performs a variety of tasks related to the development and maintenance of medical records. As a team member, the Medical Receptionist will demonstrates knowledge and skills to appropriately communicate and interact with the staff, patients, families and visitors of all age groups, while being sensitive to their culture and religious beliefs.Job Responsibilities:Updates patient’s information at each visitGreets patients and visitors in a courteous mannerKeeps adequate supplies on handUnderstands the importance of patient confidentialityRoutinely checks the lobby for cleanlinessEffectively scans charts into system dailyKeys and checks daily charges for accuracy and makes necessary correctionsCompletes end of the day reports and checks deposit slips with activity reportBalances the cash box each morning and afternoonCollects fees from patients at the time of visit or makes payment arrangementsInterviews all patients who apply for sliding scale payment plan accuratelyKeeps the work area clean and organizedDeal with difficult patientsCollects patient satisfaction surveysAssists the Manager as requestedFaxes information to other locations in a timely mannerGives patients appointment cards for return visitsGives patients receipts for paymentsUnderstand the computerized medical records systemPrints and mails medical records in a timely mannerAnswers the telephone, takes messages and schedules appointments accuratelyNotates in the medical record when patients no shows or cancel appointmentsVerifies insurance accuratelyMaintains prompt and regular attendanceVerify timecard at the end of each pay periodPerforms related work, as assignedMust be flexible and willing to float to other clinic locations as needed to support operational needs, ensure adequate coverage, and maintain quality patient careCompletes the required IT/Security trainings prior to the deadlineJob Requirements:Must be able to report to various SeMRHI locationsMust have a high school diploma or GEDBasic Computer and typing skills requiredSome experience in a business/clerical related fieldKnowledge of basic record keeping and filing systemDemonstrate skill of written and oral communicationsBe able to perform multiple tasksMust demonstrate a positive personal attitude, such as professionalismPhysical and Other Requirements:Must be able to pass a criminal background check, drug screen and physical assessmentMust be willing to do local and out-of-state travelMust be able to sit, stand, or walk for long periods of timeMust be able to lift a minimum of 10 lbs routinely