Patient Concierge & Medical Office Receptionist

Urgent Team Walk-in Urgent Care; Arkansas; On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Options

Retirement savings plans

Paid Time Off

and MORE!

Job summary

Baptist Health Urgent Care in Hot Springs, AR is seeking experienced Medical Receptionists to join our team. You will greet patients, activate files, and support clinical staff in a fast-paced urgent care setting.

We offer a full-time rotating 36-40 hour per week schedule with some weekend work and PRN opportunities. Benefits include Medical, Dental, and Vision options, retirement savings plans, paid time off, and more. Prior medical office experience is preferred.

Qualifications

• High school diploma or equivalent.
• Knowledge of basic computer software and the ability to learn electronic medical records.
• Prior experience in a medical office setting is preferred.

Responsibilities

• Welcome all patients and visitors by greeting them in person, answer inquiries and direct them through the registration process
• Answer multi-line phones, filing, faxing, scanning documentation and completing daily patient callbacks
• Check in and discharge patients, assist clinical staff and close the office at the end of each shift
• Collect all insurance information, verify patient demographics, process payments, post patient balances and complete phone sheets
• Maintain a neat and clean work environment and professional appearance
• Adhere to all relevant health and safety procedures

Skills

Basic computer literacy

EMR software familiarity

Customer service

Education

High school diploma or equivalent

Job description

Baptist Health Urgent Care in Hot Springs, AR is seeking experienced Medical Receptionists to join our team. You will greet patients, activate files, and support clinical staff in a fast-paced urgent care setting.

We offer a full-time rotating 36-40 hour per week schedule with some weekend work and PRN opportunities. Benefits include Medical, Dental, and Vision options, retirement savings plans, paid time off, and more. Prior medical office experience is preferred.