Patient Concierge – Medical Office Front Desk

Abrazo Health; Phoenix (AZ); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Sign-on bonus

Job summary

Abrazo Health's Scottsdale Digestive Specialists is hiring for a non-exempt front office role in a physician practice. You will greet patients, manage appointments, collect demographics, verify insurance, and support referral processing.

This position emphasizes patient service and accurate data entry in the electronic system; benefits include comprehensive plans; sign-on bonus of $500 for new hires.

Qualifications

• Education: High school diploma/GED
• Experience: One year customer service experience, preferably in a hospital or physician office setting.
• Sign on bonus is for new hires only!

Responsibilities

• Greets patients entering the practice.
• Manages office communications, including answering phones, making, confirming, and rescheduling patient appointments.
• Checks in patients, collects accurate patient demographics, verifies insurance, and enters data into the electronic system.
• Checks out patients and assists them with referral processing and scheduling.
• Collects co-pays and posts charges.
• Processes charge entry and patient balances.
• Distributes information to patients regarding office policies, procedures, and practice information.
• Explains the patient portal and assists with patient enrollment.
• Performs additional responsibilities as needed.

Education

High school diploma/GED

Job description

Abrazo Health's Scottsdale Digestive Specialists is hiring for a non-exempt front office role in a physician practice. You will greet patients, manage appointments, collect demographics, verify insurance, and support referral processing.

This position emphasizes patient service and accurate data entry in the electronic system; benefits include comprehensive plans; sign-on bonus of $500 for new hires.