Patient Concierge & Medical Office Coordinator

CommonSpirit Health; Cameron Park (CA); On-site; USD 34,000 - 47,000; Full time

Job summary

Dignity Health Medical Foundation is seeking a Medical Office Representative to greet patients and visitors, manage the clinic phone lines, and coordinate scheduling using the electronic practice management system. You will verify insurance, collect demographic data, and relay messages to physicians and staff to support efficient clinic operations.

The role requires strong customer service, interpersonal skills, and basic office tech proficiency, with a preference for previous outpatient or

Qualifications

• Six (6) months experience in outpatient setting as Medical Office Receptionist preferred or equivalent in high-volume customer service
• High School diploma or equivalent required
• Excellent interpersonal, organizational, and customer service skills essential
• Keyboarding skills and ability to use computer equipment and standard office equipment required

Responsibilities

• Greet patients, physicians and visitors and provide excellent customer service
• Serve as primary phone contact for incoming calls and disseminate messages
• Collect and update demographics and insurance information; verify health plan eligibility
• Schedule appointments using an electronic practice management system
• Perform other clerical duties to support daily clinic operations

Skills

Customer service

Phone skills

Keyboarding

Interpersonal skills

Education

High School diploma or equivalent

Tools

Electronic practice management system

Job description

Dignity Health Medical Foundation is seeking a Medical Office Representative to greet patients and visitors, manage the clinic phone lines, and coordinate scheduling using the electronic practice management system. You will verify insurance, collect demographic data, and relay messages to physicians and staff to support efficient clinic operations.

The role requires strong customer service, interpersonal skills, and basic office tech proficiency, with a preference for previous outpatient or