Medical Office Concierge & Scheduling Specialist

Dignity Health Medical Foundation; Sacramento (CA); On-site; USD 42,000 - 56,000; Full time

Job summary

Dignity Health Medical Foundation in California is seeking a Medical Office Representative to greet patients, handle front-desk inquiries, and be the first point of contact for physicians and visitors in clinics.

You will collect demographics, verify eligibility, schedule appointments using an electronic practice management system, and provide accurate messages to support daily clinic operations with empathy and efficiency.

Qualifications

• Six (6) months of outpatient reception or equivalent high-volume customer service experience.
• Excellent interpersonal, organizational and customer service skills.
• Keyboarding ability and proficiency with standard office software and equipment.

Responsibilities

• Greet patients and provide friendly, professional service.
• Serve as primary phone contact for the clinic and route messages.
• Collect demographics and verify health plan eligibility.
• Schedule appointments using the electronic practice management system.
• Support daily clinic operations with accurate messaging and clerical tasks.

Skills

Outpatient reception

Customer service

Phone communication

Data entry

Education

High School diploma

Tools

Practice management system

Job description

Dignity Health Medical Foundation in California is seeking a Medical Office Representative to greet patients, handle front-desk inquiries, and be the first point of contact for physicians and visitors in clinics.

You will collect demographics, verify eligibility, schedule appointments using an electronic practice management system, and provide accurate messages to support daily clinic operations with empathy and efficiency.