Patient Concierge – Medical Front Desk (ENT)

Elevate ENT; Texas; On-site; USD 32,000 - 52,000; Full time

Job summary

Elevate ENT is seeking a friendly Medical Front Desk professional to join our Otolaryngology practice. You will be the first point of contact for patients and visitors, greeting them warmly and ensuring they feel comfortable in our office.

Responsibilities include scheduling, managing patient records, and handling phone calls to maintain a seamless patient experience from check-in to check-out. You will collaborate closely with physicians and clinical staff to provide excellent customer service

Qualifications

• High School graduate or equivalent.
• One year of related experience.

Responsibilities

• Greet patients and visitors with a warm, welcoming demeanor.
• Schedule appointments and manage patient records.
• Answer phone calls and route inquiries to the appropriate staff.
• Collaborate with physicians and clinical staff to ensure smooth check-in and check-out.

Education

High School diploma or equivalent

Job description

Elevate ENT is seeking a friendly Medical Front Desk professional to join our Otolaryngology practice. You will be the first point of contact for patients and visitors, greeting them warmly and ensuring they feel comfortable in our office.

Responsibilities include scheduling, managing patient records, and handling phone calls to maintain a seamless patient experience from check-in to check-out. You will collaborate closely with physicians and clinical staff to provide excellent customer service