Patient Concierge Intern - Spring 2027

Medpace; Cincinnati (OH); Hybrid; USD 21,000 - 30,000; Part time

Job summary

Medpace is seeking a part-time or full-time, office-based Intern to join our Patient Concierge team for Spring 2027 in Cincinnati, OH. The role supports Patient Concierge Coordinators and Managers as they assist patients with travel and payment services during their clinical trial journey.

Responsibilities include day-to-day project support, filing, site and patient communications, meeting minutes, and travel arrangements.

Job description

Our global activities are growing, and we are currently seeking a part-time or full-time, office-based Intern to join our Patient Concierge team for Spring 2027! This position will provide support to our Patient Concierge Coordinators and Managers, as they support patients directly with travel and payment services throughout their clinical trial journey.

Responsibilities

• Provide day-to-day project support activities - maintenance of project-related files, sending documents to sites, communicating with sites and patients etc;
• Perform administrative duties in conformity with company policies and procedures;
• Coordinate and provide meeting minutes, process patient reimbursements, schedule travel arrangements for patients;
• Maintain databases/spreadsheets as necessary to facilitate tracking/documentation of study activities;
• Support other Patient Concierge functional areas on ad hoc projects; and
• Perform other administrative tasks as needed.

Qualifications

A minimum of a High School diploma, or equivalent, and pursuing a Bachelor's degree in Life Sciences, Health Administration, Management, General Business or Communication;

• Availability to work a minimum of 20 hours per week in our Cincinnati, OH office;
  • Preferred availability to extend through multiple, consecutive semesters;
• Excellent organizational and prioritizingskills;
• Knowledge of Microsoft Office programs; and
• Attention to detail and excellent oral and written communication skills.

Medpace Overview

Medpace is a full-service clinical contract research organization (CRO) providing phase l-lV clinical development services to the biotechnology, pharmaceutical, and medical device industries. Our mission is to accelerate the global development of safe and effective medical therapeutics through the advancement of clinical research. We leverage in-country regulatory and therapeutic expertise across all major therapeutic areas including oncology, cardiology, metabolic, endocrinology, central nervous system, and anti-viral and anti-infective. Headquartered in Cincinnati, Ohio, we employ more than 6,500 people across 40+ countries.

Why Medpace?

When you join Medpace, you become part of an innovative team that brings cutting-edge therapies to market while building a meaningful and rewarding career focused on scientific excellence and improving patient outcomes around the world through continuous learning and cross-functional collaboration.

Purpose-Driven Work

• Work alongside physicians, scientists, and industry-leading experts committed to advancing the global development of medical therapeutics through clinical research excellence

Collaborative Culture

• Contribute to an interactive team environment that empowers decision making, creative thinking, and continuous learning through open communication and mutual trust.
• Leadership throughout Medpace is both accessible and approachable

Continuous Growth & Development

• Office based environment with on-site mentors
• Defined career paths with clear advancement opportunities
• Industry renowned onboarding and training programs designed to accelerate professional development
• Ongoing training and continuous learning opportunities throughout your career
• An environment that encourages employees to influence change, contribute ideas, and grow quickly

Other Employee Benefits

• Competitive compensation programs that recognize and reward performance
• Comprehensive health, wellness, retirement, and PTO benefits
• Office based culture with occasional WFH that provides flexibility for eligible positions after training
• Company-sponsored social events and intramural sports

Cincinnati Headquarters Experience

• A modern corporate campus designed to support collaboration and productivity
• Multiple on-site dining options in the heart of Madison Square
• Free on-site parking
• Convenient access to on-site 24-7 fitness and wellness facilities

What to Expect Next

A Medpace team member will review your application and if your profile matches our current needs, you will be contacted for an interview. While we review all applications carefully, we are unable to respond to every applicant, and only candidates selected for images will be contacted.