Patient Concierge & Front Desk Specialist (Multi-Location)

Advanced Pain Care; Austin (TX); On-site; USD 35,000 - 45,000; Full time

Job summary

Advanced Pain Care is seeking a Front Desk Associate in Austin, Texas. This position serves as the first point of contact for patients, requiring excellent customer service skills and previous medical assistant experience. Key responsibilities include greeting patients, scheduling appointments, and ensuring a smooth patient flow.

The ideal candidate should have a high school diploma or GED, strong communication skills, and the ability to multitask in a fast-paced medical office environment. Join our team for a rewarding career!

Qualifications

• Previous office administration work experience required.
• Medical Assistant experience is necessary.
• Knowledge of medical terminology and basic computer skills preferred.

Responsibilities

• Greets and directs incoming patients and visitors.
• Schedules appointments and verifies patient information.
• Communicates with patients and clinical staff.
• Maintains confidentiality in accordance with HIPAA.

Skills

Strong verbal and written communication skills

Ability to organize and prioritize tasks

Knowledge of medical terminology

Skilled in operating office equipment

Ability to handle incoming calls

Education

High school diploma or GED

Job description

Advanced Pain Care is seeking a Front Desk Associate in Austin, Texas. This position serves as the first point of contact for patients, requiring excellent customer service skills and previous medical assistant experience. Key responsibilities include greeting patients, scheduling appointments, and ensuring a smooth patient flow.

The ideal candidate should have a high school diploma or GED, strong communication skills, and the ability to multitask in a fast-paced medical office environment. Join our team for a rewarding career!