Patient Concierge & Front Desk Specialist

Forefront Dermatology; Wexford (Allegheny County); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

Health Savings Account $500 matching contribution

Eligible for PTO and Holiday pay

401K with employer contribution

Employee discounts

Job summary

Forefront Dermatology is seeking a Patient Service Representative for its Wexford, PA clinic. You will handle patient check-in, update personal and insurance information, and manage a multi-line phone system.

The role requires a high school diploma and experience in a medical office is preferred. Strong customer service and communication skills are essential, along with proficiency in basic computer functions. Competitive benefits package offered including health, dental, and vision insurance.

Qualifications

• 1+ years of recent medical office experience or in a similar capacity preferred.
• Ability to learn new software quickly.
• Attention to detail is a must.

Responsibilities

• Performs opening and closing clinic duties.
• Greets patients, checks in for appointments and verifies insurance.
• Schedules follow-up appointments as needed.

Skills

Customer service skills

Communication skills

Organizational skills

Proficient in basic computer functions

Ability to type a minimum of 40 wpm

Education

High school diploma or equivalent

Job description

Forefront Dermatology is seeking a Patient Service Representative for its Wexford, PA clinic. You will handle patient check-in, update personal and insurance information, and manage a multi-line phone system.

The role requires a high school diploma and experience in a medical office is preferred. Strong customer service and communication skills are essential, along with proficiency in basic computer functions. Competitive benefits package offered including health, dental, and vision insurance.