Patient Concierge & Front Desk Specialist

Diana Health; Beaumont (TX); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Competitive compensation

Health, dental & vision with HSA/FSA option

401(k) with employer match

Paid time off

Paid parental leave

Job summary

Diana Health, located in Beaumont, Texas, is seeking a Receptionist / Patient Representative to enhance the patient experience in a dynamic health practice. You will be responsible for welcoming clients, managing schedules, and ensuring that all front-of-house operations run smoothly.

The right candidate will have strong customer service experience, either in general or specifically in healthcare. Additionally, proficiency with Google Suite or Microsoft Office products is essential. Diana Health also offers a supportive work culture that emphasizes growth and teamwork.

Qualifications

• Strong customer service and hospitality experience preferred.
• Experience in a medical field is highly desirable.
• Proficiency with Google Suite and Microsoft Office.

Responsibilities

• Greeting and supporting clients at the welcome desk.
• Managing the client schedule and appointments.
• Performing benefit checks and managing payment processes.
• Ensuring office readiness and cleanliness.

Skills

Customer service experience

Hospitality experience

Strong communication skills

Detail-oriented

Education

Bachelor's Degree

High School Diploma/GED with 2+ years experience

Tools

Google Suite

Microsoft Office Products

Job description

Diana Health, located in Beaumont, Texas, is seeking a Receptionist / Patient Representative to enhance the patient experience in a dynamic health practice. You will be responsible for welcoming clients, managing schedules, and ensuring that all front-of-house operations run smoothly.

The right candidate will have strong customer service experience, either in general or specifically in healthcare. Additionally, proficiency with Google Suite or Microsoft Office products is essential. Diana Health also offers a supportive work culture that emphasizes growth and teamwork.