Patient Concierge & Front Desk – Pain Center

SMART Pain Management, LLC; Montgomery (AL); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Health insurance benefits

Competitive wage

Job summary

The Center for Pain is seeking a Front Desk Representative to welcome patients, manage check-in, and coordinate appointments in a fast-paced clinical setting. This role emphasizes professionalism, empathy, and accuracy in handling records.

Ideal candidates bring strong communication skills and a patient-focused approach; prior medical office experience is a plus, with familiarity in MS Office and electronic health records being preferred.

Qualifications

• High school diploma or equivalent required.
• Experience in a medical or healthcare setting is a plus.
• Strong communication and interpersonal skills; patient-focused approach.

Responsibilities

• Greet patients with empathy and professionalism.
• Schedule and coordinate appointments to ensure smooth flow.
• Assist with managing patient records and paperwork.
• Collaborate with healthcare professionals to address patient needs.
• Handle insurance verification and billing inquiries.
• Maintain confidentiality and sensitivity of patient information.

Skills

Empathy

Communication

Interpersonal skills

Patient focus

Organizational skills

MS Office

Electronic Health Records

Education

High school diploma or equivalent

Tools

MS Office

Electronic Health Records

Job description

The Center for Pain is seeking a Front Desk Representative to welcome patients, manage check-in, and coordinate appointments in a fast-paced clinical setting. This role emphasizes professionalism, empathy, and accuracy in handling records.

Ideal candidates bring strong communication skills and a patient-focused approach; prior medical office experience is a plus, with familiarity in MS Office and electronic health records being preferred.