Front Desk & Patient Care Coordinator

Clearway Pain; Atmore (AL); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Health Insurance Benefits

Competitive Wage

Supportive Team

Job summary

The Center for Pain is seeking a courteous Front Desk Representative to greet patients, schedule appointments, and manage records in a welcoming clinic environment. You will collaborate with physicians and staff to ensure efficient operations while upholding patient confidentiality.

Ideal candidates have a high school diploma, strong communication and empathy, and basic computer skills. Healthcare experience is a plus, with a focus on delivering excellent patient service.

Qualifications

• High school diploma or equivalent.
• Experience in a medical or healthcare setting is a plus.
• Strong communication and interpersonal skills.
• Ability to handle patient inquiries with empathy.
• Proficient in basic computer skills (MS Office, EHR).
• Excellent organizational skills and attention to detail.

Responsibilities

• Greet patients with empathy and professionalism.
• Schedule and coordinate appointments, ensuring smooth patient flow.
• Assist in managing patient records and paperwork.
• Collaborate with healthcare professionals to address patient needs.
• Handle insurance verification and billing inquiries.
• Maintain confidentiality and sensitivity in patient information.

Skills

Communication

Empathy

Interpersonal skills

Organizational skills

Customer service

Education

High school diploma or equivalent

Tools

MS Office

Electronic Health Records (EHR)

Job description

The Center for Pain is seeking a courteous Front Desk Representative to greet patients, schedule appointments, and manage records in a welcoming clinic environment. You will collaborate with physicians and staff to ensure efficient operations while upholding patient confidentiality.

Ideal candidates have a high school diploma, strong communication and empathy, and basic computer skills. Healthcare experience is a plus, with a focus on delivering excellent patient service.