Patient Concierge & Dental Insurance Coordinator

Monarch Family Dental; Westminster (CO); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Competitive pay based on experience

Paid time off

Supportive team environment

Opportunities for growth

Job summary

A dental clinic in Westminster is seeking a Front Desk / Insurance Coordinator to enhance patient experience while managing insurance verification and financial coordination. The ideal candidate must possess strong customer service abilities and have previous experience in dental insurance verification. Responsibilities include greeting patients, managing appointments through Dentrix, and ensuring accurate patient records. Competitive pay and a supportive team environment are offered, along with opportunities for growth.

Qualifications

• Minimum 1–2 years of experience in a dental office.
• Proven experience with dental insurance verification.
• Knowledge of dental terminology and procedures.

Responsibilities

• Greet patients warmly and provide exceptional customer service.
• Answer phones, schedule appointments, and manage daily schedule efficiently.
• Verify dental insurance benefits accurately and in a timely manner.
• Communicate insurance coverage, co-pays, deductibles, and treatment estimates.

Skills

Customer service skills

Insurance verification

Organizational skills

Communication skills

Tools

Dentrix

Job description

A dental clinic in Westminster is seeking a Front Desk / Insurance Coordinator to enhance patient experience while managing insurance verification and financial coordination. The ideal candidate must possess strong customer service abilities and have previous experience in dental insurance verification. Responsibilities include greeting patients, managing appointments through Dentrix, and ensuring accurate patient records. Competitive pay and a supportive team environment are offered, along with opportunities for growth.