Patient Concierge & Care Coordination Specialist

Prosper Infusion, Inc.; Tampa (FL); On-site; USD 40,000 - 52,000; Full time

Job summary

Prosper Infusion, Inc. is seeking a Patient Coordinator to support patients and nurses across Florida. The role focuses on delivering concierge-level care, communicating with patients by phone, and coordinating infusion therapies.

The position is onsite Monday through Friday and may require after-hours and weekend work as needed. The Patient Coordinator ensures timely responses, organized workflows, and positive staffing experiences.

Qualifications

• College degree preferred.
• 2+ years experience in healthcare or related field.
• Excellent communication and organizational skills required.

Responsibilities

• Answer phone calls and monitor incoming text messages from patients
• Triage calls or messages to appropriate staff
• Possess excellent communication and written skills to effectively speak to employees, patients and pharmacies
• Document notes and medical records
• Prepare and submit reports on pharmacy operation

Skills

Verbal communication

Written communication

Time management

Critical thinking

Documentation

Education

College degree preferred

Job description

Prosper Infusion, Inc. is seeking a Patient Coordinator to support patients and nurses across Florida. The role focuses on delivering concierge-level care, communicating with patients by phone, and coordinating infusion therapies.

The position is onsite Monday through Friday and may require after-hours and weekend work as needed. The Patient Coordinator ensures timely responses, organized workflows, and positive staffing experiences.