Patient Companion - CCFSR

Cleveland Clinic; Port Saint Lucie (FL); On-site; USD 19,000 - 30,000; Full time

Job summary

The Cleveland Clinic Martin Health is seeking a Patient Companion to support care teams across Martin North, Martin South and Tradition Hospitals in Florida. You will assist RNs, physicians, and staff to coordinate treatment plans while delivering compassionate patient care.

The role involves rotating between hospitals and shifts from 6:00 AM–6:30 PM or 6:00 PM–6:30 AM, with patient-centric responsibilities and a focus on safety and documentation.

Qualifications

• High School Diploma or GED.
• BLS certification through AHA or Red Cross for healthcare providers within 3 months of hire.
• Hospital-based patient companion training or equivalent OR nursing student with Nursing Fundamentals course OR NA/PC orientation.
• Knowledge of basic patient care activities such as hygiene, skin care and vital signs.

Responsibilities

• Assist with direct and indirect patient care for 1–2 patients, including rooming and vital signs.
• Ensure patient safety by securing catheters, tubes or other equipment.
• Accompany and assist patients during transport, tests, transfers and ambulation.
• Collect patient specimens for laboratory testing.
• Identify and report changes in patient status to an RN or physician.
• Follow protocols and initiate CPR and other emergency measures.
• Acknowledge patient concerns and notify staff as needed.
• Collaborate with health care team to promote patient care and unit functioning.
• Complete documentation and hand-off communication.

Skills

BLS certification

Patient care

Team collaboration

Education

High School Diploma or GED

Nursing Fundamentals course (or equivalent)

Job description

Join the Cleveland Clinic Martin Health team down in sunny Florida, where you will work alongside passionate caregivers and provide patient-first healthcare. Cleveland Clinic is recognized as one of the top hospitals in the nation. At Cleveland Clinic, you will work alongside passionate and dedicated caregivers, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world.

Cleveland Clinic is dedicated to creating the best possible patient experience, from registration and scheduling to the end of treatment. As a Patient Companion, you will help facilitate this mission by providing compassionate and top-quality care. In this role, you will assist RNs, physicians, dietitians, and other staff in coordinating and fulfilling treatment plans. You will also find a culture that encourages professional growth, educational development, and career success. With this being a CCFSR role, you will cycle between Martin North, Martin South and Tradition Hospitals, allowing you to work with diverse populations across numerous units, departments and locations while learning from many of our best caregivers.

A caregiver in this position works varying shifts/days from 6:00AM – 6:30PM or 6:00PM – 6:30AM. Floating between Martin North, Martin South and Tradition Hospitals will be required, as needed.

A caregiver who excels in this role will:

• Assist with direct and indirect patient care for one to two patients, such as rooming, vital signs, weight and pulse oximetry. If assigned to a closed unit, you will observe three to four patients.
• Assure patient safety by ensuring that catheters, tubes or other medical equipment have not been removed or disconnected.
• Accompany and assist patients at all times, including transport, tests, transfers and ambulation.
• Collect patient specimens for laboratory testing.
• Identify and report changes in patient status to an RN or physician.
• Follow protocols and initiate CPR and other emergency measures as required.
• Acknowledge patient concerns/needs and notify appropriate staff for assistance when necessary.
• Collaborate with members of the health care team to promote the delivery of patient care and the overall functioning of the unit.
• Complete all documentation and provide hand-off communication to caregivers responsible for the patient.

Minimum qualifications for the ideal future caregiver include:

• High School Diploma or GED
• Basic Life Support (BLS) certification through the American Heart Association (AHA) or American Red Cross for healthcare providers upon or within the three months of hire
• Completion of a hospital-based patient companion training program or equivalent experience OR currently enrolled at an accredited school of Nursing, with completion of a Nursing Fundamentals Course OR have completed hospital-based NA/PC orientation or equivalent
• Knowledge and understanding of basic patient care activities, such as basic hygiene, skin care and vital signs

Preferred qualifications for the ideal future caregiver include:

• Previous experience as a Certified Nursing Assistant (CNA)

Physical Requirements:

• Requires full body motion to move and lift patients, manual finger dexterity with good eye-hand coordination; involves extensive standing and walking.
• Medium Work - Exerting 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects.
• Physical Demand requirements are in excess of those for Light Work.

Personal Protective Equipment:

• Follows standard precautions using personal protective equipment as required.

Pay Range

Salaries [which may be] shown on independent job search websites reflect various market averages and do not represent information obtained directly from The Cleveland Clinic. Because we value each individual candidate, we invite and encourage each candidate to discuss salary/hourly specifics during the application and hiring process.