Patient Communications & Scheduling Specialist

McLeod Health; South Carolina; On-site; USD 32,000 - 42,000; Full time

Job summary

McLeod Health's Florence Neurosurgery clinic is seeking a Clerical Associate to join the front office team. This full-time, on-site role handles phones, scheduling, patient registrations, billing inquiries, and care-team coordination to ensure smooth operations.

You'll work with EPIC and MyChart, assist patients with sign-up, collect payments, and maintain a neat, paperless environment while upholding patient confidentiality.

Qualifications

• Basic knowledge of computer input.
• Must be able to perform basic clerical functions.
• Comprehend medical terminology required.
• Good spelling and basic math skills required.

Responsibilities

• Handle all incoming communications and insure reliable, consistent coverage for phones.
• Assist patients to sign up for MyChart and encourage MyChart as main communication form.
• Coordinate and schedule all appointments (office or hospital surgery center).
• Manage expectations of all same-day appointments and follow up on communications.

Skills

Computer literacy

Clerical skills

Medical terminology

Math basics

Tools

EPIC

MyChart

Job description

McLeod Health's Florence Neurosurgery clinic is seeking a Clerical Associate to join the front office team. This full-time, on-site role handles phones, scheduling, patient registrations, billing inquiries, and care-team coordination to ensure smooth operations.

You'll work with EPIC and MyChart, assist patients with sign-up, collect payments, and maintain a neat, paperless environment while upholding patient confidentiality.