Medical Front Desk & Scheduling Specialist

McLeod Health; South Carolina; On-site; USD 27,000 - 36,000; Full time

Job summary

McLeod Health is seeking a Clerical Associate to support front-desk and administrative tasks at the McLeod Family Plaza in Florence, SC. The role involves handling communications, assisting patients with MyChart, scheduling, and coordinating care paths across office and hospital settings.

The position emphasizes accuracy in billing, maintaining a paperless environment, and collaboration with the care team. Equal opportunity employer.

Qualifications

• Basic knowledge of computer input.
• Comprehend medical terminology required.
• Good spelling and basic math skills required.

Responsibilities

• Handles all incoming communications and ensures reliable coverage for phones.
• Assists patients with MyChart sign-up and promotes MyChart as primary communication tool.
• Coordinates and schedules appointments in-office or hospital settings.
• Manages same-day appointment expectations and follows up on communications.
• Pre-registers patients and completes tasks before arrival when possible.
• Identifies copays and balances; collects payments and liaises with SBO on billing questions.
• Maintains paperless, neat work environment and updates patient registries in EPIC.
• Supports team with key administrative duties and participates in care team quality improvement.

Skills

Basic computer skills

Medical terminology comprehension

Spelling and basic math

Job description

McLeod Health is seeking a Clerical Associate to support front-desk and administrative tasks at the McLeod Family Plaza in Florence, SC. The role involves handling communications, assisting patients with MyChart, scheduling, and coordinating care paths across office and hospital settings.

The position emphasizes accuracy in billing, maintaining a paperless environment, and collaboration with the care team. Equal opportunity employer.