Patient Collections Specialist – AR & Delinquency Expert

Smith+Nephew; San Juan (PR); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

401(k) Matching Program

Discounted Stock Options

Tuition Reimbursement

Flexible Personal/Vacation Time Off

Paid Holidays

Paid Community Service Day

Medical, Dental, Life Insurance

Job summary

Smith+Nephew in San Juan is seeking a Patient Collector to support daily collections related to surgeries while ensuring compliance with IC percentages and legal procedures. The role entails managing collections, resolving disputes, and ensuring confidentiality.

The ideal candidate will hold a bachelor’s degree in Accounting, Finance, or Business Administration and has at least 4 years of experience in patient collections within the health industry.

Qualifications

• 4+ years managing patient collections within the health industry.
• Experience in customer/patient service.
• Intermediate English proficiency preferred.

Responsibilities

• Support daily collections for surgeries.
• Maintain knowledge of patient document control and collections procedures.
• Handle patient confidential information per HIPAA guidelines.
• Investigate and resolve disputes and inquiries.
• Manage high-volume calls effectively.

Skills

Managing patient collections

Effective communication

Problem-solving

Education

Bachelor’s degree in Accounting, Finance, or Business Administration

Job description

Smith+Nephew in San Juan is seeking a Patient Collector to support daily collections related to surgeries while ensuring compliance with IC percentages and legal procedures. The role entails managing collections, resolving disputes, and ensuring confidentiality.

The ideal candidate will hold a bachelor’s degree in Accounting, Finance, or Business Administration and has at least 4 years of experience in patient collections within the health industry.