Patient-Centric Quality & Risk Director

Socket.dev; Huntington (WV); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Tuition reimbursement

401(k) matching

Flexible spending accounts

Employee stock purchase

Job summary

Encompass Health is seeking a Quality/Risk Director to lead hospital-wide quality management, regulatory compliance, and risk oversight. You will collaborate with multiple stakeholders to monitor and improve patient care quality, across plans and surveys, while guiding education and action plans.

The role requires a bachelor's degree in healthcare or related field, plus experience in quality/risk management and leadership.

Qualifications

• Bachelor's degree in healthcare or a related field.
• License or Certification as required by state regulations.
• Experience in Quality and/or Risk Management, including primary responsibility for performance improvement activities, regulatory compliance, conflict resolution, leadership, and risk management activities.

Responsibilities

• Ensure compliance with regulatory agencies, accrediting bodies, corporate and hospital policies, and procedures. Develop, implement, and maintain quality assessment and improvement programs.
• Assess compliance with federal, state, and industry regulatory and accreditation standards, facilitating processes to remediate and/or maintain compliance. Provide organizational education related to regulations and standards and coordinate surveys.
• Use applications (PatCom, UDS, ORYX, Press Ganey) to identify improvement opportunities, generate reports, research issues, identify resources, and access external databases.
• Ensure update and maintenance of hospital plans, including Care/Scope of Services, Leadership, Information Management, Utilization Review, Infection Control, and Patient Safety plans. Oversee risk management activities, including incident reports and corrective action planning.
• Coordinate review, development, and implementation of hospital policies.
• Communicate and collaborate with other departments to coordinate care and resolve patient concerns or complaints.

Skills

Quality Management

Risk Management

Regulatory Compliance

Leadership

Education

Bachelor's degree in healthcare or related field

Tools

PatCom

UDS

ORYX

Press Ganey

Job description

Encompass Health is seeking a Quality/Risk Director to lead hospital-wide quality management, regulatory compliance, and risk oversight. You will collaborate with multiple stakeholders to monitor and improve patient care quality, across plans and surveys, while guiding education and action plans.

The role requires a bachelor's degree in healthcare or related field, plus experience in quality/risk management and leadership.