Patient-Centric Pharmacy Service Specialist

Infucare Rx Inc on behalf of itself and its subsidiaries; West Palm Beach (FL); On-site; USD 40,000 - 56,000; Full time

Job summary

InfuCare Rx is seeking a Pharmacy Service Representative in West Palm Beach to advocate for patients and ensure prescribed therapy is delivered in accordance with care plans. You will coordinate with Pharmacist-In-Charge and Staff Pharmacists, manage communications, and help educate patients on the Digital platform.

The role requires healthcare experience, strong communication, and proficiency with Microsoft Office; familiarity with home infusion and specialty pharmacy is a plus.

Qualifications

• Licensed pharmacy technician in the state of employment.
• Minimum of 2 years' experience as a pharmacy technician.
• Healthcare experience required.
• Specialty Pharmacy and Home Infusion experience preferred.
• Proficiency with Microsoft Office suite.

Responsibilities

• Communicates with patients to ensure proper delivery of medications (both acute, IVIG and specialty) for scheduled infusion appointments.
• Assists with determining patient availability for the Digital designation and will assist in education for the patient on using the Digital platform.
• Ensures that patients receive notifications and understand appointment schedule.
• Responds to patient calls timely and appropriately.
• Obtains and updates necessary patient demographic and related data according to policies and procedures.
• Data enters relevant communications in progress notes of pharmacy operating system.
• Attending meetings and other functions necessary to perform duties and assist in business development for the Company, including assisting in launching a certain data collection software.
• Perform other duties as assigned by management.

Skills

Clear communication

Microsoft Office

Healthcare experience

Education

Pharmacy Technician License

Job description

InfuCare Rx is seeking a Pharmacy Service Representative in West Palm Beach to advocate for patients and ensure prescribed therapy is delivered in accordance with care plans. You will coordinate with Pharmacist-In-Charge and Staff Pharmacists, manage communications, and help educate patients on the Digital platform.

The role requires healthcare experience, strong communication, and proficiency with Microsoft Office; familiarity with home infusion and specialty pharmacy is a plus.