Patient-Centric Medical Office Coordinator

SCA Health; Andersonville (IN); On-site; USD 22,000 - 34,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401k plan with company match

Paid time off

Job summary

Central Indiana Orthopedics (CIO), a partner of SCA Health, seeks a Medical Office Coordinator to support front office operations at our Anderson, IN location. You will verify insurance, schedule visits and assist with billing, while delivering patient-centered service.

The role requires at least one year in a medical office, strong communication, EHR proficiency, and the ability to multitask in a fast-paced environment. We offer a comprehensive benefits package and a collaborative culture.

Qualifications

• High school diploma or equivalent.
• Minimum of one year of experience in a medical office.
• Excellent communication and organizational skills.
• Proficiency in electronic health records (EHR) systems and Microsoft Office Suite.
• Ability to multitask and work in a fast-paced environment.

Responsibilities

• Assist with all front office functions including patient relations, check-in/check-out, scheduling, insurance verification, and answering phones.
• Welcomes and greets all patients and visitors, in person or over the phone.
• Registers new patients and updates existing patient demographics by collecting detailed patient information including personal and financial information.
• Schedule appointments and manage patient flow.
• Ensure the timeliness and accuracy of patient charge entry into the billing system and assist with collecting and recording co-pays.
• Handle patient inquiries, concerns, and complaints.
• Order and manage office supplies and equipment.
• Maintains a clean, inviting, and friendly environment.

Skills

Communication skills

Organizational skills

EHR systems

MS Office

Multitasking

Education

High school diploma or equivalent

Job description

Central Indiana Orthopedics (CIO), a partner of SCA Health, seeks a Medical Office Coordinator to support front office operations at our Anderson, IN location. You will verify insurance, schedule visits and assist with billing, while delivering patient-centered service.

The role requires at least one year in a medical office, strong communication, EHR proficiency, and the ability to multitask in a fast-paced environment. We offer a comprehensive benefits package and a collaborative culture.