Patient-Centric Medical Front Office Coordinator|PTO & 401k

Rocky Mountain Kidney Care; Lone Tree (CO); Vor Ort; USD 28.000 - 40.000; Vollzeit

Benefits dieser Stelle

Medical plan

Dental plan

Vision plan

Paid time off

401k with company match

Work-life balance

Zusammenfassung

Rocky Mountain Kidney Care in Lone Tree, CO is hiring a Medical Front Office Coordinator. The role supports patient intake, appointment scheduling, and front desk operations in a patient-centered medical office.

Responsibilities include greeting patients, handling calls, collecting forms, verifying information, and maintaining confidentiality per HIPAA. The position offers competitive pay and benefits with room for advancement.

Qualifikationen

• High school diploma or GED required.
• Two years’ experience in a healthcare environment preferred.
• Exceptional customer service and critical thinking skills.
• Ability to operate computer and other office equipment.

Aufgaben

• Greets patients and visitors in a prompt, courteous and helpful manner.
• Primary for answering calls, screens and directs calls, takes messages, and provides information.
• Issues forms to patients to complete, gives clear instructions, and offers assistance.
• Reviews all forms for completion and signatures.
• Checks in patients, verifies and updates information in the medical record, obtains copies of ID and insurance card, and takes patients’ photo.
• Screens visitors and responds to routine information requests.
• Maintains lobby area neat and orderly and restocks patient pamphlets.
• Maintains monthly scorecard and reports daily numbers.
• Confirms appointments and ensures calls are returned by EOD with documented notes.
• Maintains patient confidentiality per HIPAA and safety per OSHA.

Kenntnisse

Exceptional customer service

Critical thinking

Conflict de-escalation

Office software operation

Ausbildung

High school diploma or GED

Jobbeschreibung

Rocky Mountain Kidney Care in Lone Tree, CO is hiring a Medical Front Office Coordinator. The role supports patient intake, appointment scheduling, and front desk operations in a patient-centered medical office.

Responsibilities include greeting patients, handling calls, collecting forms, verifying information, and maintaining confidentiality per HIPAA. The position offers competitive pay and benefits with room for advancement.