Patient-Centric Home Medical Sales Support

AdaptHealth, LLC; Ocean Springs (MS); On-site; USD 32,000 - 52,000; Full time

Job summary

AdaptHealth, LLC in Ocean Springs, MS is seeking a Sales Support Representative to help fulfill patient orders, coordinate delivery, and educate patients and caregivers on equipment use. You will work with referral sources and the billing department to ensure smooth, compliant service delivery.

Ideal candidates have strong communication skills, customer service experience in healthcare, and the ability to manage multiple tasks while maintaining accuracy and HIPAA compliance.

Qualifications

• High school diploma or equivalent required.
• Two (2) years’ work-related experience in health care or customer service with sales component.
• Valid and unrestricted driver’s license.

Responsibilities

• Fulfill patient orders with accurate documentation and delivery instructions.
• Educate patients and caregivers on equipment use and address inquiries.
• Explain insurance coverage and patient financial responsibilities.
• Process payments via credit/debit cards using standard tools.
• Obtain signatures for delivery tickets and related documents.
• Maintain HIPAA compliance and patient confidentiality.
• Coordinate with departments to minimize delivery costs and improve service.

Skills

Customer service

Communication

Teamwork

Problem solving

MS Office

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

AdaptHealth, LLC in Ocean Springs, MS is seeking a Sales Support Representative to help fulfill patient orders, coordinate delivery, and educate patients and caregivers on equipment use. You will work with referral sources and the billing department to ensure smooth, compliant service delivery.

Ideal candidates have strong communication skills, customer service experience in healthcare, and the ability to manage multiple tasks while maintaining accuracy and HIPAA compliance.