Patient-Centered Surgical Scheduler & Coordinator

Summit Health Management; Bend (OR); On-site; USD 35,000 - 48,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k plan

Paid time off

Job summary

VillageMD is seeking a friendly and detail-oriented Front Desk Specialist in Bend, Oregon. You will greet patients, schedule appointments, and coordinate hospital and ambulatory visits, ensuring smooth check-ins and referrals.

Strong data entry, customer service, and communication skills are required to support physicians and nursing staff. The role involves maintaining charts, coordinating with insurance processes, and upholding patient privacy.

Qualifications

• Greet patients and families warmly.
• Schedule patient appointments and hospital/ambulatory visits.
• Handle calls and messages with professional etiquette.
• Maintain patient information and chart records.
• Understand basic insurance and pre-certification basics.

Responsibilities

• Answer phones promptly and direct to the appropriate person.
• Prepare charts for new patients and ensure forms are complete.
• Update patient demographics and verify information.
• Maintain supply inventory and office equipment.
• Support nurses and physicians with clerical tasks.

Skills

Customer service

Telephone etiquette

Accurate data entry

Interpersonal skills

Education

High School Diploma or GED

Associate degree preferred

Tools

EHR system

Practice Management System

Job description

VillageMD is seeking a friendly and detail-oriented Front Desk Specialist in Bend, Oregon. You will greet patients, schedule appointments, and coordinate hospital and ambulatory visits, ensuring smooth check-ins and referrals.

Strong data entry, customer service, and communication skills are required to support physicians and nursing staff. The role involves maintaining charts, coordinating with insurance processes, and upholding patient privacy.