Patient-Centered Public Safety Officer (Unarmed)

Atrium Health; Matthews (NC); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Sign-on bonus

Job summary

Advocate Health seeks a Public Safety Officer to protect patients, visitors, and staff on hospital campuses. Expect a 40-hour work week with FT day and night shifts. The role emphasizes de‑escalation, emergency response, and collaboration with healthcare teams and law enforcement.

Candidates should have a high school diploma, about one year in security or related fields, and be prepared for background checks and ongoing training. Sign-on bonus eligibility applies at this site.

Qualifications

• High school diploma or GED.
• Typically 1 year in security, public safety, or related customer-service role.
• Pass background check, drug screen, pre-placement and periodic assessments.

Responsibilities

• Provide security services with a customer-service approach and professionalism.
• Patrol interior and exterior areas, identify hazards, manage patient valuables where applicable.
• De-escalate abord incidents and respond to emergencies per training.
• Coordinate with law enforcement and first responders as needed.
• Maintain safety rules, uniform, equipment, and report incidents with accuracy.

Skills

Customer service

De-escalation

Patrols

Emergency response

Education

High school diploma

Job description

Advocate Health seeks a Public Safety Officer to protect patients, visitors, and staff on hospital campuses. Expect a 40-hour work week with FT day and night shifts. The role emphasizes de‑escalation, emergency response, and collaboration with healthcare teams and law enforcement.

Candidates should have a high school diploma, about one year in security or related fields, and be prepared for background checks and ongoing training. Sign-on bonus eligibility applies at this site.