Patient-Centered Office Manager: Lead & Optimize Practice

Bayview Physicians Group; Suffolk (MS); On-site; USD 34,000 - 54,000; Full time

Benefits offered by this job

Full-time benefits

Job summary

Bayview Physicians Group in Hampton Roads, VA is seeking an Office Manager to lead daily clinic operations, develop teams, and deliver a smooth, high-performing patient experience. This role emphasizes patient-centered service, staff engagement, and reliable operational execution.

Ideal candidates bring a minimum of 3 years supervisory experience in a medical setting, strong communication and organizational skills, and a proactive problem-solving mindset.

Qualifications

• Minimum 3 years of supervisory experience in a medical setting.
• Proven leadership, communication, and interpersonal skills.
• Strong organizational and time-management abilities.
• Detail-oriented and solutions-driven mindset.
• Willingness to support the office in whatever capacity is needed for success.

Responsibilities

• Champion a patient-centered culture by modeling outstanding customer service
• Train, develop, and engage staff to ensure a welcoming experience for every patient
• Maintain strong team morale through active engagement and recognition
• Communicate effectively with patients, providers, staff, and leadership
• Participate in regional manager meetings and lead daily huddles and monthly staff/provider meetings
• Proactively partner with the Regional Manager, meeting reporting deadlines and presenting solutions - not just problems
• Oversee daily clinic operations as a hands-on, working manager
• Support providers and staff to ensure operational and performance expectations are met
• Manage staff schedules and overtime
• Oversee inventory control and daily receipts/collections
• Ensure provider schedules are accurate, efficient, and fully optimized
• Implement new company initiatives at the practice level
• Troubleshoot issues and make timely, solution-focused decisions

Skills

Supervisory experience

Leadership

Communication skills

Organizational skills

Time management

Customer service

Tools

Microsoft Excel

Microsoft Word

EMR systems

Job description

Bayview Physicians Group in Hampton Roads, VA is seeking an Office Manager to lead daily clinic operations, develop teams, and deliver a smooth, high-performing patient experience. This role emphasizes patient-centered service, staff engagement, and reliable operational execution.

Ideal candidates bring a minimum of 3 years supervisory experience in a medical setting, strong communication and organizational skills, and a proactive problem-solving mindset.