Patient Care Technician — Telehealth Support Pro

Kennedy University Hospitals, Inc; Stratford (CT); On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Retirement plans

Tuition assistance

Job summary

Jefferson Health in Stratford is hiring a Patient Care Technician (PCT) to provide direct and indirect patient care under licensed clinicians, supporting telehealth encounters and collaborating with the care team at the patient’s site.

The role emphasizes safety, communication, and compassionate care, with a focus on patient satisfaction and efficient unit operations. Requires a high school diploma or GED and BLS certification.

Qualifications

• High School Diploma or GED required and ability to complete delegated tasks.
• Knowledge of medical terminology and patient care needs within an interprofessional team.
• Basic life support certification (BLS) and AHA/ARC certifications.

Responsibilities

• Communicates with interprofessional team, patient, family and care partners.
• Performs direct and indirect patient care activities under supervision of licensed clinicians.
• Maintain a safe patient care environment and assist with supplies and equipment.
• Conduct patient rounds, anticipate needs, respond to call lights promptly.
• May support telehealth encounters and virtual exams when required.

Skills

Medical terminology

Interprofessional teamwork

Patient care tasks

Safety in healthcare

Effective communication

Patient and family partnership

Telehealth collaboration

Education

High School Diploma/GED

BLS - Basic Life Support

AHA/ARC certificate

Tools

Epic

Vidyo

Job description

Jefferson Health in Stratford is hiring a Patient Care Technician (PCT) to provide direct and indirect patient care under licensed clinicians, supporting telehealth encounters and collaborating with the care team at the patient’s site.

The role emphasizes safety, communication, and compassionate care, with a focus on patient satisfaction and efficient unit operations. Requires a high school diploma or GED and BLS certification.