Patient Care Technician: Telehealth & In-Unit Support

Health Partners Plans; Philadelphia (Philadelphia County); On-site; USD 25,000 - 39,000; Full time

Job summary

Jefferson Health is seeking a Patient Care Technician (PCT) to provide direct and indirect patient care under the supervision of licensed clinicians at the Northeast Philadelphia location. The role includes telehealth collaboration, patient rounds, and maintaining a safe care environment.

The position requires a high school diploma, medical terminology knowledge, and BLS certification, with strong communication and teamwork skills to support diverse patient needs and families.

Qualifications

• High School Diploma or GED required.
• Knowledge of medical terminology and patient care needs.
• Ability to work within an interprofessional team.
• Experience with BLS certification.
• Strong communication and safety-focused mindset.

Responsibilities

• Communicates with and supports the interprofessional team, patient, family and designated care partners.
• Performs validated direct and indirect patient care activities under supervision.
• Maintains a safe patient care environment.
• Assists with supplies and equipment to ensure efficient unit operations.
• Conducts patient rounds and responds to call lights promptly.
• May support telehealth encounters with remote technology.
• May facilitate clinical exams using peripheral devices and telehealth software.

Skills

Interprofessional teamwork

Patient care

Communication skills

Medical terminology

BLS certification

Education

High School Diploma/GED

Tools

Epic

Vidyo

Job description

Jefferson Health is seeking a Patient Care Technician (PCT) to provide direct and indirect patient care under the supervision of licensed clinicians at the Northeast Philadelphia location. The role includes telehealth collaboration, patient rounds, and maintaining a safe care environment.

The position requires a high school diploma, medical terminology knowledge, and BLS certification, with strong communication and teamwork skills to support diverse patient needs and families.