Patient Care Technician - Telehealth Support

Jefferson Health Plans; Cherry Hill (AR); On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Retirement plan

Job summary

Jefferson Health Plans seeks a Patient Care Technician (PCT) to provide designated direct and indirect patient care under the supervision of licensed clinicians. This role may collaborate with telehealth services and various clinical departments to support virtual and in-person encounters.

The position requires a High School Diploma or GED, knowledge of medical terminology, and a commitment to safe, patient-centered care. BLS certification is required upon hire.

Qualifications

• High School Diploma or GED required.
• Knowledge of medical terminology and patient care needs.
• Ability to perform delegated tasks within scope of role.
• Understand patient hygiene and daily care needs.
• Awareness of risks in healthcare and how to mitigate them.
• Ability to respect and collaborate with diverse patients and families.
• Effective communication with patients, families and care partners.
• BLS certification (AHA/ARC) upon hire.

Responsibilities

• Communicates with the interprofessional team, patient, family and designated care partners.
• Performs direct and indirect patient care activities under licensed clinical supervision.
• Promotes and maintains a safe patient care environment.
• Assists in maintaining supplies and equipment for efficient unit operations.
• Conducts patient rounds, anticipates needs, and responds to call lights promptly.
• May be assigned as a virtual safety associate as needed by campus requirements.
• May assist with telehealth exams using peripheral devices and software (e.g. Epic, Vidyo).

Skills

Patient care

Interprofessional collaboration

Communication skills

BLS certification

Education

High School Diploma/GED

Tools

Epic

Vidyo

Electronic stethoscope

Job description

Jefferson Health Plans seeks a Patient Care Technician (PCT) to provide designated direct and indirect patient care under the supervision of licensed clinicians. This role may collaborate with telehealth services and various clinical departments to support virtual and in-person encounters.

The position requires a High School Diploma or GED, knowledge of medical terminology, and a commitment to safe, patient-centered care. BLS certification is required upon hire.