Patient Care Technician- WETU

Baystate Health; Springfield, Northern (MA, KY); On-site; USD 23,000 - 36,000; Full time

Benefits offered by this job

Competitive Pay & Benefits

Tuition & Training

Career Growth

Regional Opportunities

Retirement

Paid Time Off

Job summary

Baystate Health in Springfield, MA is seeking a Patient Care Technician (PCT) to join the WETU Department at Baystate Medical Center. The PCT provides patient care, monitors vital signs, documents changes, and supports physicians, nurses and the interdisciplinary team.

The role requires a GED or HiSET, BLS and CNA certifications, and availability for 12‑hour day shifts with holiday rotation. You will work with a diverse adult patient population and collaborate to deliver safe, compassionate care.

Qualifications

• GED or HiSET is required.
• BLS certification (American Heart Association) is required.
• Certified Nurse Aide (CNA) certification is required.

Responsibilities

• Provide age-appropriate care, monitor vitals, document changes, and promptly report concerns.
• Perform procedures such as dressing changes, EKGs, and Point-of-Care testing.
• Assist nurses and physicians with examinations, treatments, and patient-care activities.
• Communicate respectfully with patients, families, and the care team.
• Maintain patient safety and respond to emergencies as needed.

Education

GED or HiSET

Tools

Basic Life Support (BLS)

Nurse Aide Certification (CNA)

Job description

At Baystate Health we respect the privacy of our candidates and recruits. Please note that we will not contact candidates directly to ask for personal information over the phone, such as date of birth, social security number, or any other private financial information. Learn More

Patient Care Technician in Springfield, MA | Baystate Health Careers

Department: WETU

Location: Baystate Medical Center, Springfield Massachusetts

Shift: Day

Make an Impact with Baystate Health

Baystate Health is seeking a Patient Care Technician (PCT) to join our WETU Department team at Baystate Medical Center in Springfield, Massachusetts. Our WETU team provides care to a diverse adult patient population, working closely with physicians, nurses, and interdisciplinary teams to deliver safe, compassionate, high-quality care.

• Patient Care & Monitoring: Provides safe, age-appropriate care; obtains and documents vital signs, measurements, intake/output, and changes in patient condition; promptly reports concerns to the appropriate clinical team member.
• Clinical Procedures & Testing: Performs approved treatments and procedures, including dressing changes, specimen collection, EKGs, Point-of-Care testing, and other unit-specific clinical functions in accordance with Baystate Health policies.
• Treatment & Provider Support: Assists nurses and providers with examinations, treatments, procedures, elimination needs, and other delegated patient care activities; monitors patients and reports unexpected changes.
• Communication & Teamwork: Communicates respectfully and effectively with patients, families, and the healthcare team; recognizes culturally based needs and supports both clinical and non-clinical team activities.
• Patient Safety & Emergency Response: Maintains patient safety, initiates appropriate emergency procedures, provides one-to-one patient observation when required, and maintains required clinical competencies.

Shift: Day, 7am-7:30pm

Schedule: 12-hour shifts

Holiday Requirements: Holiday Rotation

Benefits That Support You

• Competitive Pay & Benefits: Medical, dental, and vision coverage, including local Health New England plans.
• Tuition & Training: Tuitionassistance, CEUs, and professional development opportunities.
• Career Growth: Clinical advancement, leadership development, and internal career opportunities.
• Regional Opportunities: Career options across Baystate Health hospitals, practices, and services throughout western Massachusetts.
• Retirement: Retirement savings and employer match.
• Paid Time Off: Generous PTO for eligible employees.

About Baystate Health

Baystate Health is an integrated healthcare system serving patients and communities throughout western Massachusetts. Our network includes Baystate Medical Center, Baystate Children's Hospital, Baystate Noble Hospital, Baystate Franklin Medical Center, Baystate Wing Hospital, Baystate Medical Practices, and Baystate Home Health & Hospice.

Whether you provide direct patient care, clinical services, or operational support, your work at Baystate Health helps improve the health of the communities we serve.

Start Your Career at Baystate Health

You Belong at Baystate.

Education

GED or HiSET (Required)

Certifications

Basic Life Support – American Heart Association, Certified Nurse Aide – Other

Compensation

Note: The compensation range(s) in the table below represent the base salaries for all positions at a given grade across the health system. Typically, a new hire can expect a starting salary somewhere in the lower part of the range. Actual salaries may vary by position and will be determined based on the candidate's relevant experience. No employee will be paid below the minimum of the range. Pay ranges are listed as hourly for non-exempt employees and based on assumed full time commitment for exempt employees.

Minimum – Midpoint – Maximum

$17.01 – $20.80 – $25.87

Equal Employment Opportunity Employer