Patient Care Technician / Health Unit Coordinator – Multiple Shifts

Baystate Health; Greenfield (MA); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Competitive pay

Tuition assistance

Career growth

Retirement & PTO

Shift differentials

Job summary

Baystate Health is hiring Patient Care Technicians (PCTs) and Health Unit Coordinators (HUCs) for the Med/Surg units at Baystate Franklin Medical Center in Greenfield, MA. This combined role blends hands-on patient care with unit coordination and administrative support.

Join our supportive nursing teams to gain clinical and administrative experience, and make a meaningful difference in patients’ lives every day.

Qualifications

• Strong communication with patients, families and healthcare teams.
• Ability to stay professional in a fast-paced healthcare environment.

Responsibilities

• Provide compassionate patient care including daily activities, mobility, hygiene, and comfort.
• Monitor and document vital signs, intake/output, and changes in patient condition.
• Assist with patient safety, treatments, procedures, specimen collection, phlebotomy, and EKGs as trained.
• Support unit operations through communication, coordination, and administrative tasks.
• Collaborate with nurses, physicians, and interdisciplinary teams to deliver high-quality care.

Skills

Effective communication

Professionalism

Education

High School Diploma or GED

BLS CPR Certification

Job description

Patient Care Technician / Health Unit Coordinator in Greenfield, MA | Baystate Health Careers

Department: Med/Surg Units

Location: Baystate Franklin Medical Center, Greenfield, Massachusetts

Job Type: Full-Time, Part-Time & Per Diem

Shift: Multiple Shifts

One Application. Multiple Opportunities!

Baystate Health is hiring Patient Care Technicians (PCTs) / Health Unit Coordinators (HUCs) for our Med/Surg units at Baystate Franklin Medical Center in Greenfield, MA!

This unique opportunity combines hands-on patient care with unit coordination and administrative support, allowing you to play an important role in both patient care and the daily operations of the nursing unit.

Join our supportive nursing teams, gain valuable clinical and administrative experience, and make a meaningful difference in the lives of patients every day.

We’re recruiting for current and upcoming opportunities , with various shifts and schedules available to match your experience and availability.

The Patient Care Technician / Health Unit Coordinator Will:

• Provide compassionate patient care, assisting with daily activities, mobility, hygiene, and comfort.
• Monitor and document vital signs, intake/output, and changes in patient condition.
• Assist with patient safety, treatments, procedures, specimen collection, phlebotomy, and EKGs as trained and authorized.
• Support unit operations through communication, coordination, and administrative tasks.
• Collaborate with nurses, physicians, and interdisciplinary teams to deliver safe, high-quality care.

Make a meaningful difference every day. In this combined role, you’ll support both patients and the healthcare teams caring for them.

Schedule Details

• Job Type: Full-Time, Part-Time & Per Diem
• Shift: Multiple Shifts – Days, Evenings & Nights
• Hours: Vary by position
• Weekend Requirement: Every other weekend
• Holiday Requirement: Holiday availability required

Specific schedules and available opportunities will be discussed during the recruitment process.

Benefits That Support You

At Baystate Health, you’ll enjoy the resources and career opportunities of a large healthcare system with the supportive culture of a community hospital.

Depending on eligibility, benefits may include:

• Competitive Pay & Benefits: Medical, dental, and vision coverage.
• Tuition & Training: Tuition assistance and professional development opportunities.
• Career Growth: Opportunities to advance within Baystate Health.
• Retirement & PTO: Retirement savings, employer match, and paid time off for eligible employees.
• Additional Benefits: Shift differentials for eligible positions and schedules.

About Baystate Health

Baystate Health is an integrated healthcare system serving patients throughout western Massachusetts.

Baystate Franklin Medical Center is an 89-bed community hospital in Greenfield, MA, providing compassionate care to Franklin County, the North Quabbin region, and surrounding communities. Our close-knit teams provide personalized care with access to the resources and expertise of the broader Baystate Health system.

Required Skills

• High School Diploma or GED
• BLS CPR Certification through the American Heart Association
• Ability to communicate effectively with patients, families, and healthcare teams
• Ability to maintain professionalism in a fast-paced healthcare environment

Preferred Qualifications & Skills

• Previous patient care experience in long-term care, specialty care, or acute care
• PCT or CNA training
• Previous unit coordination, administrative, or hospital experience
• Familiarity with phlebotomy, EKGs, or other clinical support tasks

Start Your Career at Baystate Health

You Belong at Baystate.

Education:

GED or HiSET (Required)

Certifications:

Basic Life Support - American Heart AssociationAmerican Heart AssociationAmerican Heart Association

Compensation

Note: The compensation range(s) in the table below represent the base salaries for all positions at a given grade across the health system. Typically, a new hire can expect a starting salary somewhere in the lower part of the range. Actual salaries may vary by position and will be determined based on the candidate’s relevant experience. No employee will be paid below the minimum of the range. Pay ranges are listed as hourly for non-exempt employees and based on assumed full time commitment for exempt employees.

Minimum - Midpoint - Maximum

$17.98 - $20.68 - $24.12

Equal Employment Opportunity Employer

Baystate Health is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, ancestry, age, genetic information, disability, or protected veteran status.