Patient Care Technician / Health Unit Coordinator – Multiple Shifts

1100 Baystate Administrative Svc.; United States; On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Competitive pay

Tuition assistance

Career growth

Retirement plan

Shift differentials

Job summary

Baystate Health is hiring Patient Care Technicians (PCTs) and Health Unit Coordinators (HUCs) for the Med/Surg units at Baystate Franklin Medical Center in Greenfield, MA. This role combines direct patient care with unit coordination and administrative support to help maintain smooth daily operations and high-quality care.

The positions offer Full-Time, Part-Time, and Per Diem schedules with day, evening, and night shifts.

Qualifications

• High School Diploma or GED required.
• BLS CPR certification through the American Heart Association required.
• Strong communication with patients and healthcare teams; maintain professionalism.

Responsibilities

• Provide compassionate patient care, assisting with daily activities, mobility, hygiene and comfort.
• Monitor and document vital signs, intake/output, and changes in patient condition.
• Assist with patient safety, treatments, procedures, specimen collection, phlebotomy and EKGs as trained and authorized.
• Support unit operations through communication, coordination, and administrative tasks.
• Collaborate with nurses, physicians, and interdisciplinary teams to deliver safe, high-quality care.

Skills

BLS CPR Certification (American Heart)

Strong communication

Professionalism in fast-paced setting

Education

High School Diploma or GED

Job description

Patient Care Technician / Health Unit Coordinator in Greenfield, MA | Baystate Health Careers Department: Med/Surg Units Location: Baystate Franklin Medical Center, Greenfield, Massachusetts Job Type: Full-Time, Part-Time & Per Diem Shift: Multiple Shifts

Baystate Health is hiring Patient Care Technicians (PCTs) / Health Unit Coordinators (HUCs) for our Med/Surg units at Baystate Franklin Medical Center in Greenfield, MA! This unique opportunity combines hands-on patient care with unit coordination and administrative support, allowing you to play an important role in both patient care and the daily operations of the nursing unit. Join our supportive nursing teams, gain valuable clinical and administrative experience, and make a meaningful difference in the lives of patients every day. We're recruiting for current and upcoming opportunities, with various shifts and schedules available to match your experience and availability.

The Patient Care Technician / Health Unit Coordinator Will:

• Provide compassionate patient care, assisting with daily activities, mobility, hygiene, and comfort.
• Monitor and document vital signs, intake/output, and changes in patient condition.
• Assist with patient safety, treatments, procedures, specimen collection, phlebotomy, and EKGs as trained and authorized.
• Support unit operations through communication, coordination, and administrative tasks.
• Collaborate with nurses, physicians, and interdisciplinary teams to deliver safe, high-quality care.
• Make a meaningful difference every day.

Schedule Details

• Job Type: Full-Time, Part-Time & Per Diem
• Shift: Multiple Shifts - Days, Evenings & Nights
• Hours: Vary by position
• Weekend Requirement: Every other weekend
• Holiday Requirement: Holiday availability required
• Specific schedules and available opportunities will be discussed during the recruitment process.

Benefits That Support You At Baystate Health

• Competitive Pay & Benefits: Medical, dental, and vision coverage.
• Tuition & Training: Tuition assistance and professional development opportunities.
• Career Growth: Opportunities to advance within Baystate Health.
• Retirement & PTO: Retirement savings, employer match, and paid time off for eligible employees.
• Additional Benefits: Shift differentials for eligible positions and schedules.

Required Skills

• High School Diploma or GED
• BLS CPR Certification through the American Heart Association
• Ability to communicate effectively with patients, families, and healthcare teams
• Ability to maintain professionalism in a fast-paced healthcare environment

Preferred Qualifications & Skills

• Previous patient care experience in long-term care, specialty care, or acute care PCT or CNA training
• Previous unit coordination, administrative, or hospital experience
• Familiarity with phlebotomy, EKGs, or other clinical support tasks

Pay Ranges

• Minimum $17.98
• Midpoint $20.68
• Maximum $24.12

Equal Employment Opportunity

Baystate Health is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, ancestry, age, genetic information, disability, or protected veteran status.

About Baystate Health

Baystate Health is an integrated healthcare system serving patients throughout western Massachusetts. Baystate Franklin Medical Center is an 89-bed community hospital in Greenfield, MA, providing compassionate care to Franklin County, the North Quabbin region, and surrounding communities. Our close-knit teams provide personalized care with access to the resources and expertise of the broader Baystate Health system.

Baystate Health (BH) is one of New England's leading and largest integrated health care organizations, serving a population of nearly one million people throughout western New England. With roots dating back to the founding of Springfield City Hospital in 1873, Baystate Health has been providing high-quality and compassionate health care in western Massachusetts for more than 145 years. With more than 12,000 employees, a medical staff of nearly 3,100 physicians, and a net patient service revenue of more than $1.4 billion, the ever-growing health system includes five Massachusetts hospitals and the Baystate Mary Lane Outpatient Center in Ware: Baystate Medical Center in Springfield Baystate Children’s Hospital (located at Baystate Medical Center) Baystate Franklin Medical Center in Greenfield Baystate Wing Hospital in Palmer Baystate Noble Hospital in Westfield

You Belong at Baystate.