Patient Care Technician: Growth, Training & Benefits

Wellnow

City of Watertown (NY)

On-site

USD 23,000 - 32,000

Full time

4 days ago

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Benefits offered by this job

Competitive salary

Parental leave

Continuing education opportunities

Medical benefits (vision, FSA/HSA, Rx)

401(k) with company match

Free urgent care visits for you and/or

Scrubs provided

Promotional growth opportunities

Monthly performance bonus

Job summary

WellNow Urgent Care is hiring a Patient Care Technician to bridge front-end and clinical operations, supporting exam and testing workflows. You will collect histories, vitals, and consent for lab work, assist providers, and ensure patient flow in a fast-paced urgent care setting.

This role offers ongoing education opportunities and a competitive benefits package. Salary starts at $20 per hour with eligibility for a monthly performance bonus and a company-wide growth trajectory as WellNow expands

Qualifications

6+ months of experience as a Patient Care Technician or similar role; OR equivalent education/certification in a related healthcare specialty
Preferred experience in Urgent Care, Occupational Medicine, and/or Phlebotomy
Ability to identify equipment problems and correct or notify team leader
Ability to establish and maintain effective relationships with staff, patients, and families
Computer knowledge and skills, must be able to register patients on the computer in a timely manner; including use of EMR
Ability to complete and maintain CPR certification
Excellent listening and note-taking skills
Ability to apply written instructions and standardize work practices
Strong communication skills, including grammatical, spelling and verbal
Detail-oriented with proven ability to work effectively under conditions requiring accuracy
Capable of working well on a team
Friendly and customer service oriented
Ability to manage high call and patient volume
High School Diploma or GED required
EMT Basic certification
Clinical Medical Assistant (CCMA) - National Healthcare Association
Certified Medical Assistant (CMA) – American Association of Medical Technologists
Registered Medical Assistant (RMA) – American Medical Technologists

Responsibilities

Take patient history and obtain vital signs
Perform phlebotomy if certified
Complete paperwork for lab tests
Perform point of care testing (strep, mono, glucose, flu, pregnancy, urinalysis)
Schedule and coordinate records for ancillary care
Assist providers with exams and testing
Maintain patient confidentiality (HIPAA)
Ensure equipment is in working order
Log laboratory procedures and related paperwork
Maintain examination rooms and stock supplies
Support provider workflow during shifts
Document patient history and medical information as dictated by provider
Committed to Urgent Care with focus on quick, convenient care and ongoing training
Explain insurance accepted and pricing to patients
Greets patients and completes registration
Triage phone calls
Collect patient responsibility
Handle printing/scanning/faxing and clinic cleaning
Ensure Occupational Medicine documentation is scanned and compliant
Complete DOT/Non-DOT physicals and related testing
Conduct Vision and Audio Testing and Pulmonary Function Testing
Perform Audiograms