Patient Care Technician- Discharge Unit

100 Baystate Medical Center; United States; On-site; USD 23,000 - 39,000; Part time

Benefits offered by this job

Tuition & Training

Career Growth

Regional Opportunities

Retirement benefits

Job summary

Baystate Health seeks a Patient Care Technician for the Discharge Unit at Baystate Medical Center in Springfield, MA. This part-time role supports a diverse adult patient population, working with physicians, nurses, and interdisciplinary teams to ensure safe, compassionate care.

The PCT performs monitoring, procedures, and patient care activities, assisting with examinations and providing critical observation as required. Schedule: 20 hours/week, Day shift Tuesday–Friday.

Qualifications

• Non-Graduate education required.
• Basic Life Support certification noted in job posting.
• Experience with patient care in a discharge/acute unit is a plus.

Responsibilities

• Provides safe, age-appropriate patient care; documents vital signs and changes in condition; reports concerns promptly.
• Performs approved treatments and procedures (dressing changes, specimen collection, EKGs, Point-of-Care testing).
• Assists nurses and providers with examinations, treatments, and patient care activities; monitors patients and reports changes.
• Communicates respectfully with patients, families, and healthcare team; supports team activities.
• Maintains patient safety and initiates emergency procedures as needed; provides one-to-one observation when required.

Skills

Patient care

Vital signs

Clinical procedures

Communication

Patient safety

Education

Non-Graduate (Required)

Job description

Patient Care Technician – Discharge Unit Patient Care Technician in Springfield, MA | Baystate Health Careers Department: Discharge Unit Location: Baystate Medical Center, Springfield Massachusetts Job Type: Part-Time Shift: Day Make an Impact with Baystate Health Baystate Health is seeking a Patient Care Technician (PCT) to join our Discharge Unit at Baystate Medical Center in Springfield, Massachusetts. Our Discharge Unit team provides care to a diverse adult patient population, working closely with physicians, nurses, and interdisciplinary teams to deliver safe, compassionate, high-quality care.

Patient Care Technician Responsibilities Include:

• Patient Care & Monitoring: Provides safe, age-appropriate care; obtains and documents vital signs, measurements, intake/output, and changes in patient condition; promptly reports concerns to the appropriate clinical team member.
• Clinical Procedures & Testing: Performs approved treatments and procedures, including dressing changes, specimen collection, EKGs, Point-of-Care testing, and other unit-specific clinical functions in accordance with Baystate Health policies.
• Treatment & Provider Support: Assists nurses and providers with examinations, treatments, procedures, elimination needs, and other delegated patient care activities; monitors patients and reports unexpected changes.
• Communication & Teamwork: Communicates respectfully and effectively with patients, families, and the healthcare team; recognizes culturally based needs and supports both clinical and non-clinical team activities.
• Patient Safety & Emergency Response: Maintains patient safety, initiates appropriate emergency procedures, provides one-to-one patient observation when required, and maintains required clinical competencies.

Schedule Details

• Job Type: Part-Time, 20 hours per week
• Shift: Day 10am-3:00pm Tuesday-Friday
• Schedule: 5-hour shifts

Benefits That Support You At Baystate Health, you get the best of both worlds:

the resources, stability, and career opportunities of a large integrated healthcare system with the supportive culture of a community-focused organization.

• Competitive Pay & Benefits: Medical, dental, and vision coverage, including local Health New England plans.
• Tuition & Training: Tuition assistance, CEUs, and professional development opportunities.
• Career Growth: Clinical advancement, leadership development, and internal career opportunities.
• Regional Opportunities: Career options across Baystate Health hospitals, practices, and services throughout western Massachusetts.
• Retirement: Retirement savings and employer match.
• Paid Time Off: Generous PTO for eligible employees.

About Baystate Health

Baystate Health is an integrated healthcare system serving patients and communities throughout western Massachusetts. Our network includes Baystate Medical Center, Baystate Children's Hospital, Baystate Noble Hospital, Baystate Franklin Medical Center, Baystate Wing Hospital, Baystate Medical Practices, and Baystate Home Health & Hospice. Whether you provide direct patient care, clinical services, or operational support, your work at Baystate Health helps improve the health of the communities we serve.

Start Your Career at Baystate Health You Belong at Baystate.

Education: Non-Graduate (Required) Certifications: Basic Life Support - American Heart AssociationAmerican Heart AssociationAmerican Heart Association, Certified Nurse Aide - OtherOtherOther Compensation Note:

Compensation Note:

The compensation range(s) in the table below represent the base salaries for all positions at a given grade across the health system. Typically, a new hire can expect a starting salary somewhere in the lower part of the range. Actual salaries may vary by position and will be determined based on the candidate's relevant experience. No employee will be paid below the minimum of the range. Pay ranges are listed as hourly for non-exempt employees and based on assumed full time commitment for exempt employees.

• Minimum - Midpoint - Maximum $17.01 - $21.57 - $28.08

Equal Employment Opportunity Employer

Baystate Health is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, ancestry, age, genetic information, disability, or protected veteran status.

About Baystate Health

Baystate Health (BH) is one of New England’s leading and largest integrated health care organizations, serving a population of nearly one million people throughout western New England. With roots dating back to the founding of Springfield City Hospital in 1873, Baystate Health has been providing high-quality and compassionate health care in western Massachusetts for more than 145 years. With more than 12,000 employees, a medical staff of nearly 3,100 physicians, and a net patient service revenue of more than $1.4 billion, the ever-growing health system includes five Massachusetts hospitals and the Baystate Mary Lane Outpatient Center in Ware: Baystate Medical Center in Springfield Baystate Children’s Hospital (located at Baystate Medical Center) Baystate Franklin Medical Center in Greenfield Baystate Wing Hospital in Palmer Baystate Noble Hospital in Westfield