Patient Care Technician

The Little Clinic; Littleton (CO); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading healthcare provider is seeking a Patient Care Technician to enhance patient flow and experience. This role involves administrative tasks, EHR documentation, and ensuring a clean clinic environment. Ideal candidates will have strong communication and organizational skills, with a high school diploma required. Join a team dedicated to delivering quality healthcare in a retail setting, with opportunities for growth and comprehensive benefits.

Benefits

Healthcare coverage

Flexible scheduling

Tuition reimbursement

Employee Assistance Program

Associate discounts

Qualifications

• Basic computer skills required.
• Ability to work in a fast-paced, team-based environment.

Responsibilities

• Maximize patient flow while providing excellent patient experience.
• Perform administrative tasks including EHR documentation.
• Assist in maintaining a clean and organized clinic space.

Skills

Communication

Customer Service

Organizational Skills

Education

High School Diploma or GED

Job description

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This range is provided by The Little Clinic. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$18.05/hr - $19.05/hr

Under the day to day direction of the on-duty nurse practitioner/physician assistant, the general purpose of the patient care technician (PCT) position is to maximize patient flow through the clinic while providing a stellar patient experience. Responsible for performing all the appropriate administrative tasks, including electronic health record (EHR) documentation, in accordance with company policy. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.At The Little Clinic, we are on a mission to simplify healthcare in America. We take pride in knowing we are helping individuals live healthier lives right in our communities. If you have a passion for helping others, we want to hear from you! Our clinics are staffed by board-certified nurse practitioners or physician assistants, licensed practical nurses, and patient care technicians who all work as a team to supply high-quality, affordable healthcare found in convenient retail settings. The primary focus of our healthcare team is to promote health and wellness through diagnosis and treatment of illnesses, preventative medicine, and individualized patient education. Here, people matter. That's why we strive to supply the ingredients you need to create your own recipe for success at work and in life. We help feed your future by supplying the value and care you need to grow. So, whether you're looking for balanced, competitive benefits and rewards or ongoing opportunities for growth and development- we have you covered. We are always looking for extraordinary talent to join our growing team!

What You'll Receive From Us

The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We'll help you thrive, with access to:

• A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
• Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
• Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
• Valuable associate discounts on purchases, including food, travel, technology and so much more.
• Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
• Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.
  
  

For more information about benefits and eligibility, please visit our Benefits Page ! Minimum

• High School Diploma or GED
• Basic computer skills
• Excellent administrative, communication, and organizational skill with high attention to detail
• Basic math skills (i.e., counting, addition, and subtraction)
• Ability to work cooperatively in a fast-paced, team-based environment
• Excellent customer service, organizational, and task-management skills
  
  

Desired

• Any previous experience in retail, customer service, or healthcare
• Knowledge of infection control practices- Assist in maintaining a safe, quality-based, survey-ready healthcare environment as required to maintain Joint Commission Accreditation
• Greet any customers or potential patients while in the front area or near the clinic
• Clean and organize the clinic space daily, including, but not limited to, taking out trash, logging and putting away supply orders, cleaning the floor under counters and around furniture, cleaning examination rooms after patient visits, and equipment disinfection
• Answer questions, following HIPAA guidelines while in the front area. Consult with the provider for questions related to scope of services (i.e., what is in scope or out of scope)
• Utilize the Patient Queue, Appointment Tool, and Patient Kiosk systems to effectively manage waiting room flow
• Complete the registration process, placing the patient under the respective scheduler book for the provider on duty
• Verify the patient or responsible party's identity using a government-issued source
• Determine method of payment, describing the options of payment available, including prompt pay, voucher system, or filing with one of our accepted insurance plans; collect payments and log in the EHR
• Collect the patient or responsible party's insurance information, if applicable; collect payments and log in the EHR
• Scanning all appropriate documents or alert the provider if they need to complete the scanning
• Escort the patient to the exam room and determine the patient's chief complaint
• Obtain vital signs and patient history and enter the data in the EHR in designated clinics with completed competencies
• Continue to process the patients in the waiting following appropriate clinic flow
• Provide waiting patients/potential patients guidance on registration, wait time, services that may be rendered, and payment methods
• Answer phones, responds to questions, and return patient/provider calls; complete daily patient call backs per policy
• Participate in and prepare for off-site events as needed
• Put together weekly order supplies for provider's approval; prepare packages, laboratory specimens, and mail for shipping
• If a float: Travel to designated clinics within a specified geographic area
• Advanced Patient Care Technicians, who have completed required competencies, may assist the provider within specified company protocols to obtain specimens for testing as ordered by provider on duty as well as report negative labs to patients per direction of provider
• Must be able to perform the essential job functions of this position with or without reasonable accommodation

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Health Care Provider

• Industries

  Human Resources Services

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