Patient Care Technician

The Little Clinic in; Floyds Knobs (IN); On-site; USD 27,000 - 35,000; Full time

Job summary

Une clinique dédiée à simplifier les soins de santé recrute un Patient Care Technician pour garantir un flux optimal des patients et assurer une expérience client exceptionnelle. Ce poste comprend des responsabilités administratives, telles que la documentation EHR, au sein d'une équipe dynamique. Avec une forte orientation vers la communication et le service client, le candidat doit posséder des compétences administratives solides et un diplôme d'études secondaires.

Benefits

Package de prestations global

Opportunités de croissance de carrière

Qualifications

• Diplôme de niveau secondaire ou GED requis.
• Compétences administratives, de communication et organisationnelles excellentes.
• Compétences de base en mathématiques souhaitées.

Responsibilities

• Optimiser le flux des patients à travers la clinique.
• Effectuer la documentation dans le dossier de santé électronique.
• Servir de point de contact principal pour les patients et les visiteurs.

Skills

Excellent administrative skills

Communication skills

Organizational skills

Customer service

Task management

Education

High School Diploma or GED

Job description

Patient Care Technician (Finance)

Under the day-to-day direction of the on-duty nurse practitioner/physician assistant, the primary role of the Patient Care Technician (PCT) is to optimize patient flow through the clinic while delivering an excellent patient experience. The PCT is responsible for performing administrative tasks, including electronic health record (EHR) documentation, in line with company policies. The role also involves demonstrating the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

At The Little Clinic, our mission is to simplify healthcare in America. We pride ourselves on helping individuals live healthier lives within their communities. Our clinics are staffed by board-certified nurse practitioners or physician assistants, licensed practical nurses, and patient care technicians working as a team to provide high-quality, affordable healthcare in convenient retail settings. Our focus is on promoting health and wellness through diagnosis, treatment, preventive medicine, and patient education. We value people and aim to support your success both professionally and personally, offering competitive benefits, growth opportunities, and a supportive environment.

What you'll receive from us:

• A comprehensive benefits package supporting physical, emotional, and financial well-being, including healthcare coverage, flexible scheduling, paid time off, counseling services, associate discounts, tuition reimbursement, and career growth opportunities.

Minimum Requirements:

• High School Diploma or GED
• Basic computer skills
• Excellent administrative, communication, and organizational skills with attention to detail
• Basic math skills (counting, addition, subtraction)
• Ability to work cooperatively in a fast-paced, team environment
• Excellent customer service and task management skills

Desired Qualifications:

• Experience in retail, customer service, or healthcare
• Knowledge of infection control practices
• Ability to maintain a safe, survey-ready healthcare environment per accreditation standards
• Greeting patients and visitors professionally
• Clinic cleanliness and organization
• Responding to patient questions following HIPAA guidelines
• Managing patient flow and registration efficiently
• Verifying patient identity and insurance information
• Handling payments and documentation in the EHR
• Assisting with patient intake, vital signs, and history collection
• Providing guidance to waiting patients and managing communication
• Answering phones and managing patient callbacks
• Participating in off-site events and supply management
• Traveling between clinics if designated as a float
• Assisting providers with specimen collection and lab reporting as qualified
• Performing essential job functions with or without reasonable accommodation