Patient Care Technician

The Little Clinic in; Charlestown (IN); On-site; USD 28,000 - 45,000; Full time

Job summary

The Little Clinic is seeking a Patient Care Technician in Charlestown, Indiana, to enhance patient flow while ensuring an excellent service experience. This role includes administrative responsibilities and direct patient interactions in a fast-paced healthcare environment.

Benefits

Extensive healthcare coverage

Flexible scheduling options

Tuition reimbursement up to $21,000

Associate discounts on various purchases

Opportunities for career growth

Qualifications

• High attention to detail.
• Ability to work in a fast-paced, team environment.
• Strong basic math skills.

Responsibilities

• Maximize patient flow through the clinic.
• Perform EHR documentation.
• Provide excellent patient experience.

Skills

Strong administrative skills

Communication skills

Organizational skills

Customer service skills

Education

High School Diploma or GED

Job description

Patient Care Technician (Finance)

Under the day-to-day direction of the on-duty nurse practitioner/physician assistant, the primary purpose of the Patient Care Technician (PCT) position is to maximize patient flow through the clinic while providing an excellent patient experience. The PCT is responsible for performing administrative tasks, including electronic health record (EHR) documentation, in accordance with company policies. The role requires demonstrating the company’s core values of respect, honesty, integrity, diversity, inclusion, and safety.

At The Little Clinic, our mission is to simplify healthcare in America. We are committed to helping individuals live healthier lives within our communities. If you are passionate about helping others, we want to hear from you! Our clinics are staffed by board-certified nurse practitioners or physician assistants, licensed practical nurses, and patient care technicians, all working as a team to provide high-quality, affordable healthcare in convenient retail settings. Our focus is on promoting health and wellness through diagnosis, treatment, preventative medicine, and personalized patient education.

We value our team members and strive to provide the resources needed for success both at work and in life. Whether you seek competitive benefits or opportunities for growth and development, we support your journey. We are continually seeking talented individuals to join our expanding team!

What you'll receive from us:

The Kroger Family of Companies offers comprehensive benefits to support your well-being, including:

• Extensive healthcare coverage, including medical, dental, vision, and prescriptions, through company or collective bargaining plans.
• Flexible scheduling options for full- and part-time roles, with paid time off, holiday, and sick pay based on eligibility and tenure.
• Emotional and financial support through free counseling and confidential financial tools and coaching.
• Associate discounts on various purchases including food, travel, and technology.
• Up to $21,000 in tuition reimbursement through our Continuing Education program.
• Opportunities for career growth via industry-leading training programs and diverse pathways.

For more details about benefits and eligibility, please visit our Benefits Page.

Minimum qualifications:

• High School Diploma or GED
• Basic computer skills
• Strong administrative, communication, and organizational skills with high attention to detail
• Basic math skills (e.g., counting, addition, subtraction)
• Ability to work cooperatively in a fast-paced, team environment
• Excellent customer service and task management skills

Desired qualifications:

• Previous experience in retail, customer service, or healthcare
• Knowledge of infection control practices
• Ability to maintain a safe, survey-ready healthcare environment per Joint Commission standards
• Greeting patients and visitors professionally
• Maintaining clinic cleanliness and organization daily
• Answering questions while following HIPAA guidelines
• Managing patient flow using scheduling and kiosk systems
• Completing patient registration and verifying identity
• Explaining payment options, collecting payments, and logging in the EHR
• Scanning documents and alerting providers as needed
• Assisting with patient escort, vital signs, and history documentation
• Providing guidance to patients regarding registration, wait times, and services
• Handling phone inquiries and patient callbacks
• Participating in off-site events and managing supplies and shipments
• Traveling to designated clinics if assigned as a float
• Assisting providers with specimen collection and reporting labs as trained

Must be able to perform all essential job functions with or without reasonable accommodation.