Patient Care Tech: Telehealth & Direct Patient Support

Jefferson Health Plans; Abington Township (PA); On-site; USD 22,000 - 33,000; Full time

Job summary

Abington Memorial Hospital is seeking a Patient Care Technician (PCT) to deliver direct and indirect patient care under the clinical team's supervision. The role supports telehealth encounters and collaborates with multiple departments to ensure quality patient experiences.

The position requires a high school diploma or GED, BLS certification, and strong communication with diverse patients and families in a fast-paced care setting.

Qualifications

• High School Diploma or GED.
• Knowledge of medical terminology and interprofessional patient care.
• Ability to complete delegated tasks within scope.
• Knowledge of personal care and hygiene for quality of life.
• Knowledge of patient safety risks and mitigation steps.
• Ability to convey respect and collaborate with patients and families.
• Ability to connect with people from diverse backgrounds.
• Strong communication to engage patients and families.
• BLS certification (AHA) upon hire.

Responsibilities

• Communicates with and supports the interprofessional team, patient, family and designated care partners.
• Performs direct and indirect patient care activities under supervision of licensed team members.
• Promotes and maintains a safe patient care environment.
• Assists in maintaining supplies and equipment for unit operations.
• Conducts patient rounds, anticipates needs, and responds to call lights promptly.
• May serve as virtual safety associate as needed.
• May facilitate clinical exams with telehealth tools and peripherals as directed.

Skills

Medical terminology knowledge

Interprofessional teamwork

Delegated tasks execution

Personal care & hygiene knowledge

Patient safety awareness

Respectful communication with patients

Diversity awareness and inclusion

Effective verbal/written communication

BLS Certification

Education

High School Diploma/GED

Job description

Abington Memorial Hospital is seeking a Patient Care Technician (PCT) to deliver direct and indirect patient care under the clinical team's supervision. The role supports telehealth encounters and collaborates with multiple departments to ensure quality patient experiences.

The position requires a high school diploma or GED, BLS certification, and strong communication with diverse patients and families in a fast-paced care setting.