Patient Care Specialist — Part-Time, Onsite

Renew Cannabis Co.; Incline Village (NV); On-site; USD 17,908 - 23,419; Part time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid time off

401(k)

Job summary

Jushi Holdings Inc. in Incline Village, NV is seeking a Customer Care Consultant for part-time, onsite work. The role focuses on patient and patron support, answering questions, and guiding product selections while maintaining regulatory compliance.

The ideal candidate will have a High School diploma or GED, strong computer and language skills, and may speak Spanish. Local travel may be required occasionally; a team-oriented environment is provided with opportunities to learn about member

Qualifications

• High School diploma or GED required.
• Associate or Bachelor's degree in any field preferred.
• Excellent computer, language and reasoning skills.
• Bilingual in Spanish preferred.
• Excellent multi-tasking skills over the phone.
• Occasionally requires local travel, as needed.

Responsibilities

• Adhere to the company mission statement and core values, while maintaining high ethical standards and professionalism.
• Provide outstanding, accurate customer service to patrons by answering or appropriately directing questions and concerns.
• Lead tours of sales floor within the store, making product recommendations based on ongoing research of products available.
• Retain thorough and comprehensive knowledge of the patient and member benefits, discounts, coupons and promotions, encouraging memberships for medical guests.
• Abide by product handling procedures, including company safety and health policies as well as regulatory agency compliance.
• Maintain cleanliness and organization of store by stocking retail items and supplies, sweeping, mopping, and sanitizing.
• Operate cash register, computer-based POS system, and cash drawer.
• Work as part of a team to ensure sales, guest satisfaction, and that compliance goals are met by designated timelines.
• All other job duties as assigned

Skills

Customer service

Phone support

Multitasking

Spanish language

Education

High School diploma or GED

Associate or Bachelor's degree preferred

Tools

POS system

Cash register

Computer literacy

Job description

Jushi Holdings Inc. in Incline Village, NV is seeking a Customer Care Consultant for part-time, onsite work. The role focuses on patient and patron support, answering questions, and guiding product selections while maintaining regulatory compliance.

The ideal candidate will have a High School diploma or GED, strong computer and language skills, and may speak Spanish. Local travel may be required occasionally; a team-oriented environment is provided with opportunities to learn about member