Patient Care Specialist — Fast-Paced Medical Concierge

Hmh I Llc; Olathe (KS); On-site; USD 22,000 - 39,000; Full time

Benefits offered by this job

401(k) matching

Dental insurance

Employee treatment discount

Health insurance

Life insurance

Paid time off

Vision insurance

Job summary

Heartland Men’s Health is a high-volume concierge medical practice with locations in Kansas and Missouri, expanding nationwide. We are seeking experienced Medical Assistants, EMTs, or LPNs to support our designated practice with exceptional patient care and customer service.

Ideal candidates will have a High School Diploma, relevant licensure, and strong communication, teamwork, and computer skills to thrive in a fast-paced environment.

Qualifications

• High School Diploma required; EMT/Medical Assistant/LPN/CNA/Paramedic license desired.
• Excellent verbal, written, and interpersonal communication skills.
• Detail-oriented and a team player with strong customer service focus.
• Proficiency with computers, Microsoft Office, EHRs, and CRMs.

Responsibilities

• Greeting and welcoming patients with 5 Star Customer Service.
• Accurately entering patient information into the EHR system.
• Assisting patients with completion of patient paperwork, when necessary.
• Scanning, updating and filing medical records.
• Answering phone calls and questions promptly and politely.
• Handling cash and payments accurately.
• Informing clinic manager and supervisors of waiting room wait times and overall clinic efficiency.

Skills

Verbal communication

Written communication

Interpersonal skills

Detail-oriented

Team player

Customer service

Computer proficiency

Education

High School Diploma

EMT/MA/LPN license

Tools

Microsoft Suite

EHRs

CRMs

Job description

Heartland Men’s Health is a high-volume concierge medical practice with locations in Kansas and Missouri, expanding nationwide. We are seeking experienced Medical Assistants, EMTs, or LPNs to support our designated practice with exceptional patient care and customer service.

Ideal candidates will have a High School Diploma, relevant licensure, and strong communication, teamwork, and computer skills to thrive in a fast-paced environment.