Clinical Specialist

Hmh I Llc; Kansas City (MO); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

401(k) matching

Dental insurance

Health insurance

Life insurance

Paid time off

Vision insurance

Employee treatment discount

Job summary

Heartland Men9s Health is seeking a versatile Medical Assistant/Phlebotomist/EMT to join our fast-paced team in Missouri/Kansas. The role focuses on patient care, data entry into the EHR, and delivering exceptional service in a high-volume setting.

The ideal candidate will hold a current EMT/MA/Phlebotomist/CNA/LPN or Paramedic license, possess strong communication skills, and be adept with EHRs/CRM software and Microsoft Office in daily tasks.

Qualifications

• Must have High School Diploma.
• Current EMT/MA/Phlebotomist/CNA/LPN or Paramedic license is required.
• Excellent verbal, written, and interpersonal communication skills.
• Experience with EHRs and CRMs is a plus.

Responsibilities

• Greeting and welcoming patients with 5 Star Customer Service.
• Accurately entering patient information into the EHR system.
• Assisting patients with completion of patient paperwork, when necessary.
• Scanning, updating and filing medical records.
• Answering phone calls and questions in a prompt, thorough and polite manner.
• Handling cash and payments accurately and responsibly.
• Providing outstanding customer service to every patient, in every interaction.
• Informing clinic manager and supervisors of waiting room wait times, patient inquiries, and overall clinic efficiency.

Skills

Customer service

Communication skills

Attention to detail

Teamwork

Education

High School Diploma

Current EMT/MA/Phlebotomist/CNA/LPN or Paramedic license

Tools

EHR/CRM software

Microsoft Office

Job description

We are Heartland Men's Health, a fast paced, high volume concierge medical practice with locations in Kansas and Missouri. In addition, we currently have over 26 practices across the nation and are expanding further.We change men's lives for the better every day, we love what we do, and we want the best people to come join us. Our work environment is energizing, patient focused, results driven and refreshing. We want great people to help make it even better. Is that you?We're looking to add a Medical Assistant, Phlebotomist, or EMT to our team. Our team members support their designated practice by providing exemplary patient care and customer service to our patients. We are searching for goal and career oriented individuals who are striving to grow with an organization, contribute to its success and develop personally and professionally.Primary Duties and ResponsibilitiesGreeting and welcoming patients with 5 Star Customer Service.Accurately entering patient information into the EHR system.Assisting patients with completion of patient paperwork, when necessary.Scanning, updating and filing medical records.Answering phone calls and questions in a prompt, thorough and polite manner.Handling cash and payments accurately and responsibly.Providing outstanding customer service to every patient, in every interaction.Informing clinic manager and supervisors of waiting room wait times, patient inquiries, and overall clinic efficiency. We need people who wish to help the practice succeed.We offer competitive pay, a stable schedule, and advancement opportunities.Benefits:401(k) matchingDental insuranceEmployee treatment discountHealth insuranceLife insurancePaid time offVision insuranceHigh School Diploma.Up-to-date Medical License as an EMT, Medical Assistant, Phlebotomist, CNA, LPN, or Paramedic.Excellent verbal, written, and interpersonal communication skills.Detail-oriented and a team player.Computer Proficiency (including Microsoft Suite), EHRs and CRMs.Flexible and adaptable. Able to work in a continuously evolving environment.Ability to effectively interact with physicians, patients and other staff members with respect.Experience working in any high-volume / high-intensity service industry (e.g., hospitality, restaurant, hospital, medical office or retail environment) is a plus.Phlebotomy skills is a plusEMR systems: 1 year (Preferred)