Patient Care Specialist 1 (Medical Receptionist)

AIDS Healthcare Foundation; Newnan (GA); On-site; USD 35,000 - 50,000; Full time

Job summary

AID Atlanta, an affiliate of AIDS Healthcare Foundation, seeks a Patient Care Specialist 1 dedicated to exceptional patient care. The role involves transitioning between administrative tasks and patient referrals, emphasizing operational efficiency and adaptability. Join a compassionate team dedicated to making a difference in patients' lives and upholding core values.

Qualifications

• Commitment to excellence in patient care.
• Ability to transition between administrative and front office roles.
• Strong interpersonal skills for patient retention.

Responsibilities

• Processing patient referrals and verifying insurance coverage.
• Performing front office administrative duties.
• Working as part of a close-knit team to enhance patient experience.

Skills

Operational Efficiency

Adaptability

Patient Advocacy

Job description

WHO WE ARE

Join the Team – Make A Difference! Work at AID Atlanta, an affiliate of AHF.

AID Atlanta, Inc. has been saving and transforming lives since its inception in 1982. The agency is the Southeast’s oldest, largest, and most comprehensive AIDS Service Organization.

Today, AID Atlanta offers a broad range of services and has grown to be the most comprehensive AIDS service organization in the Southeast. AID Atlanta currently offers HIV/AIDS prevention and care services, including (but not limited to) Primary Care, HIV/STD Screening, PrEP, Community HIV Prevention Programs, Linkage Services, Case Management, and a state-wide Information Hotline.

The mission of AID Atlanta is to reduce new HIV infections and improve the quality of life of its clients by breaking barriers and building community.

AID Atlanta’s core values:

• Respect
• Compassion
• Service
• Integrity

If you would like to be a part of fostering empowerment in someone’s life, AID Atlanta is the place for you.

YOUR CONTRIBUTION TO OUR SUCCESS!

A Patient Care Specialist 1 (PCS1) contributes to AHF by embodying our commitment to excellence in patient care and operational efficiency. Through cross-functionality, PCS1s play a pivotal role in ensuring that our healthcare center operates seamlessly and that our patients receive the best client experience and the highest standard of care.

A PCS1 enhances the reputation of AHF by embodying our commitment to excellence in patient care, patient retention, operational efficiency, and adaptability. With a versatile skill set and a dedication to seamlessly transitioning between administrative and front office roles, PCS1s contribute to a positive patient experience, fostering trust and loyalty.

You will be a passionate advocate for our top initiatives.

To be successful as a PCS1 it is crucial to ensure that the AHF Core Values and Mission stay top of mind with all that you do. At AHF we are nimble and able to adapt in a dynamic environment to assist in providing the best experience for our clients and workplace for our employees.

AHF has a collaborative organizational structure where staff are accountable to multiple leaders.

The PCS1 will work as a part of a close-knit team to go above and beyond to meet the needs of our patients and enhance the reputation of AHF by seamlessly transitioning between performing duties related to processing patient referrals, identifying and verifying insurance coverage, and performing front office administrative duties.

By actively participating in cross-functional rotations, and promoting adaptability, they will be developed across multiple healthcare center functions, and their commitment to collaborating with other AHF employees and departments will reinforce AHF's reputation as a trusted healthcare provider dedicated to providing compassionate, high-quality care and upholding our organization's mission and values.

AHF Commitment

We at AID Atlanta/AIDS Healthcare Foundation believe that each individual is entitled to equal employment opportunities without regard to race, color, creed, gender, sexual orientation, gender identity, marital status, national origin, age, veteran status or disability. The right of equal employment opportunity extends to recruiting, hiring selection, transfer, promotion, training and all other conditions of employment.