Patient Care Specialist

Pelican Landing Dental, PA; Estero (FL); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid time off

Employee discounts

401(k) with matching

Job summary

Pelican Landing Dental is seeking a full-time Patient Care Specialist to bring warmth, professionalism, and organization to every patient interaction in a fast-paced practice in Florida.

You will greet patients warmly, manage calls and scheduling, coordinate documentation, assist with insurance verification, and help ensure every patient feels supported and well cared for. The role offers real growth opportunities, ongoing development, and a collaborative team environment.

Qualifications

• One year+ front desk/reception/patient coordination experience.
• Excellent communication skills.
• Professionalism and composure under pressure.
• Dental/medical office experience (preferred).
• Insurance verification experience (preferred).
• Familiarity with CareStack or similar PMS (preferred).

Responsibilities

• Greet patients with warmth and professionalism.
• Manage incoming calls and scheduling.
• Coordinate documentation and insurance verification tasks.
• Support patients and maintain organized office operations.

Skills

Communication skills

Front desk experience

Professionalism

Organizational skills

Tools

CareStack familiarity

Job description

Pelican Landing Dental is looking for a full-time Patient Care Specialist to bring warmth, professionalism, and organization into every patient interaction. If helping people feels rewarding and you thrive in a fast-paced environment where no two days are exactly alike, this could be the opportunity you've been waiting for.

Here's What's Waiting for You

You deserve a workplace that values your skills and appreciates the impact you make every day. At Pelican Landing Dental, you'll join a culture built around teamwork, accountability, growth, and mutual support. We're passionate about creating an environment where people can develop professionally while genuinely enjoying the people they work alongside.

In return for your hard work, we offer $17-$25 per hour, plus:

• Health insurance
• Dental insurance
• Vision insurance
• Paid time off
• Employee discounts
• 401(k) with matching

You’ll also have access to ongoing learning opportunities, professional development, and a clear path for continued growth. If you're ready to work somewhere your contributions matter.

WHAT MAKES PELICAN LANDING DENTAL DIFFERENT?

We're a practice that believes culture isn't something written on a wall. It's something demonstrated every day.

At Pelican Landing Dental, we take ownership of challenges, support one another without hesitation, and consistently strive to improve. We believe great teams are made up of people who care about doing excellent work while helping each other succeed. That's why we've created an environment where collaboration, accountability, and positivity are part of our daily experience.

Our patients trust us because of the exceptional care and service they receive, and that reputation starts with our team. We invest in our employees through mentorship, professional development, and an environment where initiative is recognized and growth is encouraged. If you're looking for a place where you can make a meaningful impact while continuing to advance your career, you'll fit right in.

WHAT WE'RE LOOKING FOR IN A PATIENT CARE SPECIALIST

• One year or more of experience in a front desk, reception, scheduling, or patient coordination role
• Excellent communication skills
• Professionalism and composure under pressure

Preferred Experience:

• Previous experience in a dental or medical office, insurance verification experience
• Familiarity with CareStack or a similar practice management system

DAY-TO-DAY

Every day, you'll help create the kind of experience patients remember long after they've left the office. You'll greet patients with warmth and professionalism, manage incoming calls and scheduling needs, coordinate important documentation, assist with insurance verification tasks, monitor follow-up items, and make sure every patient feels supported throughout their interaction with the practice. Your ability to stay organized, communicate effectively, and anticipate needs before they become problems will help keep the office running smoothly while ensuring patients receive the exceptional experience they deserve.

JOIN A TEAM THAT APPRECIATES WHAT YOU BRING

If you're ready to put your communication, organization, and people skills to work in a meaningful way, we'd love to hear from you.

Must have the ability to pass a background check and drug screening test.