Patient Care & Service Coordination Specialist

MCS Puerto Rico; San Juan (PR); On-site; USD 32,000 - 45,000; Full time

Job summary

MCS Puerto Rico is seeking an organized administrative associate to support unit operations in a healthcare setting. You will draft communications, coordinate meetings, and prepare essential documentation while ensuring timely follow-up across eligibility, benefits verification, and payment processes.

Role requires handling calls to members and providers, updating provider information, and maintaining HIPAA-compliant filing systems.

Qualifications

• Bachelor’s degree in Business Administration or related areas with healthcare exposure preferred.
• Six months of healthcare administrative experience is preferred.
• Proven ability to draft communications, prepare reports and coordinate meetings.

Responsibilities

• Provide administrative support for unit operations, including letters, reports and presentations.
• Coordinate meetings and manage equipment/material requests.
• Prepare presentations, reports and graphs with follow-up across departments.
• Handle member and provider calls; transfer to clinical team as needed.
• Ensure HIPAA compliant filing and confidentiality of sensitive information.

Skills

Administrative support

Communication

Meetings coordination

HIPAA compliance

Education

Bachelor's degree in Business Administration

Associate's degree in Business Administration

High School Diploma

Tools

Microsoft Office

Job description

MCS Puerto Rico is seeking an organized administrative associate to support unit operations in a healthcare setting. You will draft communications, coordinate meetings, and prepare essential documentation while ensuring timely follow-up across eligibility, benefits verification, and payment processes.

Role requires handling calls to members and providers, updating provider information, and maintaining HIPAA-compliant filing systems.