Patient Care & Scheduling Support Assistant

Veterans Health Administration; San Juan (PR); On-site; USD 32,000 - 52,000; Full time

Job summary

Veterans Health Administration is seeking a Medical Support Assistant (MSA) to support Nursing Service. The role collaborates with RNs, LPNs, Health Aides, and Health Technicians to provide comprehensive care.

Applicants pending required credentials may be referred but cannot be hired until all requirements are met. Key duties include scheduling, front desk support, and coordinating patient information with clinic staff.

Qualifications

• Knowledge of basic medical terminology to assist in the provision of care to patients.
• Ability to meet, communicate, and interact with individuals from varying backgrounds and health care team members.
• Ability to use office automation equipment and software to support patient care.

Responsibilities

• Schedule and reschedule patients for treatment.
• Perform front desk duties and greet visitors to the MSA unit.
• Review patient records and insurance information as part of scheduling and admissions.

Skills

Medical terminology

Patient communication

Office software

Interdisciplinary teamwork

Education

High school diploma or GED

Job description

Veterans Health Administration is seeking a Medical Support Assistant (MSA) to support Nursing Service. The role collaborates with RNs, LPNs, Health Aides, and Health Technicians to provide comprehensive care.

Applicants pending required credentials may be referred but cannot be hired until all requirements are met. Key duties include scheduling, front desk support, and coordinating patient information with clinic staff.