Patient Care & Scheduling Specialist

Keplr Vision; Cromwell (CT); On-site; USD 38,000 - 48,000; Full time

Job summary

Keplr Vision in Cromwell, CT is seeking a Patient Care Coordinator I for a full-time front desk role focused on delivering excellent patient service. Responsibilities include speaking with patients by phone, scheduling appointments, greeting patients, and handling check-in/check-out processes.

The ideal candidate has 1+ year of customer service experience, strong time management, attention to detail, and professional, friendly interaction with patients.

Qualifications

• Excellent customer service skills required; willingness to train a candidate with good service skills.
• 1+ year experience preferred; positive, professional demeanor.
• Strong time management, attention to detail, and ability to multitask.

Responsibilities

• Speak with patients on the phone.
• Schedule appointments.
• Greet patients and assist with check in/out.
• Perform front desk administrative duties.
• Support the Practice Manager as needed.

Skills

Customer service

Time management

Attention to detail

Multi-tasking

Computer skills

Job description

Keplr Vision in Cromwell, CT is seeking a Patient Care Coordinator I for a full-time front desk role focused on delivering excellent patient service. Responsibilities include speaking with patients by phone, scheduling appointments, greeting patients, and handling check-in/check-out processes.

The ideal candidate has 1+ year of customer service experience, strong time management, attention to detail, and professional, friendly interaction with patients.