Patient Care Coordinator I — Front Desk & Scheduling

Keplr Vision; Bloomington (IL); On-site; USD 22,000 - 34,000; Full time

Job summary

Keplr Vision in Bloomington, IL is seeking a Patient Care Coordinator I to handle front-desk and phone duties, greet patients, schedule appointments, and manage check-in/out with a focus on courteous service.

The role emphasizes excellent customer service, time management, attention to detail, and the ability to multi-task while using basic computer systems; reports to the Practice Manager.

Qualifications

• Excellent customer service skills and professional presentation.
• 1+ year of experience preferred, willingness to train a motivated candidate.
• Positive, friendly demeanor with strong communication abilities.

Responsibilities

• Speak with patients on the phone and greet them at check-in.
• Schedule appointments and manage patient flow at the front desk.
• Handle patient check-in and check-out procedures.
• Perform a variety of front desk administrative duties.
• Maintain accurate patient records and assist Practice Manager as needed.

Skills

Customer service

Time management

Attention to detail

Multi-tasking

PC basics

Job description

Keplr Vision in Bloomington, IL is seeking a Patient Care Coordinator I to handle front-desk and phone duties, greet patients, schedule appointments, and manage check-in/out with a focus on courteous service.

The role emphasizes excellent customer service, time management, attention to detail, and the ability to multi-task while using basic computer systems; reports to the Practice Manager.